RECOVERY IN ACTION 2018 DIRECTORY
A 24 hour Mental Health Support Line (SLaM)
A 24-hour mental health telephone support line to help people who are experiencing mental distress. 0800 731 2864 (Freephone) The line is for anyone who needs advice, help and assistance while in crisis or facing difficulties dealing with mental illness as well as patients and carers.
Phone: 0800 731 2864
A&E Psychiatric Liaison Services – King’s College Hospital
If you are in urgent need of medical attention go to the Accident & Emergency Department of your nearest hospital. Book in at the Reception Desk and wait to be assessed. A team of mental health professionals based at King’s College Hospital (KCH) Emergency Department.
Phone: 020 3299 9000 Hospital Reception/ 020 3299 3227 Accident and Emergency Department
A&E Psychiatric Liaison Services – St Thomas’ Hospital
If you are in urgent need of medical attention go to the Accident & Emergency Department of your nearest hospital. They are a team of mental health professionals based at St Thomas’ Hospital Accident and Emergency (A&E) Department. They assess people to determine if they need mental health care and treatment, and refer them to clinical services.
Phone: 020 7188 7188 Hospital Reception / Mental Health Liaison Service: 020 7188 6007
A4e Independent Living Service
The A4e Independent Living Service provides assistance and support to individuals in receipt of Direct Payments from London Borough of Southwark. They offer support services to people with mental health needs who require support, advice, information or guidance in relation to managing their care and support needs. Their key objective is supporting others to live a more independent, inclusive life with freedom to choose.
Phone: 020 7407 7815
Abbotstone Law specialises in Mental Health and Mental Capacity Law. At Abbotstone Law, an expert team of solicitors can provide you with advice, assistance and representation. Their mental health solicitors advise clients who are detained under the Mental Health Act.
Phone: Tel: 020 3735 1999 / 1998
They provide information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems. ACAS stands for Advisory, Conciliation and Arbitration Service. They aim to improve organisations and working life through better employment relations.
Phone: Acas Helpline 0300 123 1100. Customers with a hearing or speech impairment can contact using text relay service on 18001 0300 123 1100. Your questions are relayed to an adviser and a real-time conversation will take place. Minicom 08456 06 16 00
Ace of Clubs
Drop-in day centre aiming to guide homeless or vulnerable people towards a more secure way of life. Practical support includes subsidised meals, access to healthcare, clothing, laundry and showers. Housing and benefits advice available from Monday to Friday by appointment – visit the facility at normal opening hours for booking.
Phone: 020 7720 2811 / 020 7720 0178
Action on Hearing Loss
Action on Hearing Loss offers a range of services for people who are deaf or hard of hearing and provide information and support on all aspects of deafness, hearing loss and tinnitus. Their Information Line offers free confidential and impartial information on a whole range of subjects relating to deafness, hearing loss and tinnitus.
Phone: 0808 808 0123
Action Talking Therapies Network
Overview: ATTN is a free counselling service for visually impaired adults (18+) and their family members, living or working in London, based at RNIB in King’s Cross. It offers face to face counselling sessions to people living, working or studying in London whose lives are affected by sight loss or have a visual impairment.
Phone: 020 7391 2022 (RNIB Helpline 0303 123 9999)
Addaction is a drugs misuse service that offers counselling, support and information for people aged 18 years and over in Lambeth. Either drop in or phone for an appointment.
Phone: 020 7251 5860
Website: http://www.addaction.org.uk and www.lambeth-drug-alcohol.co.uk
Addiction Helper offer free assessments to people struggling with addiction or their loved ones. They can provide information about local services and treatment options. Their trained addictions counsellors can help to identify the most appropriate form of treatment for your particular problem and your circumstances.
Phone: 0800 804 4755 or 0203 131 8330
ADDISS: the national Attention Deficit Disorder Information and Support Service
The best description for Attention Defecit Hyperactivity Disorder (ADHD) is that a child who suffers from this condition shows disruptive behaviours, which cannot be explained by any other psychiatric condition and are not in keeping with those of the same-aged people with similar intelligence and development.
Phone: 020 8952 2800
Adfam National is the only national umbrella organisation working specifically with and for families affected by drugs and alcohol. For Families: Find information, local support groups and helplines for anyone affected by someone else’s substance use. For Professionals: Where professionals can find all the resources they need to better support families.
Phone: 020 3817 9410 (please note we do not operate a helpline - see the find help section for further information
Adolescent At-risk and Forensic Service (AAFS)
The Adolescent At-Risk & Forensic Service (AAFS) is a flexible and responsive service offering evidence-based assessment, consultation and treatment for young people who are engaged in, or present significant risk of offending behaviour. This can include, but is not limited to, serious violence, fire-setting and/or sexually harmful behaviour. Young people who present significant risk of…
Phone: 020 3228 3686
Adult Personality Disorder Service (Southwark, Lewisham)
We provide care for people living in the London Borough of Southwark. The Adult Personality Disorder Service (Southwark, Lewisham) is based at the Munro Clinic. We provide intensive and structured psychological therapy, mainly focused around group work, for people, aged 18-65, with emotional and personality difficulties. We provide care for people living in the London boroughs of Lewisham or Southwark.
Advicenow is an independent, not-for-profit website providing accurate, helpful information on rights and legal issues for people who need it. They believe that everybody should have access to good quality information that helps them to deal with their legal problem.
Advising Communities (formerly Advising London) is a legal advice, support and education charity for individuals in need and the organisations that support them in the community. They provide a wide range of advice services including: Debt Welfare Housing Employment Consumer law Immigration They say they are committed to supporting people with mental health issues across all of England.
Phone: 0300 0301 121
Advocacy @ Cambridge House – Camberwell Road
The Independent Mental Health Advocates-IMHA’s- support people in Southwark who have had their freedom restricted on grounds of their mental health. People who are detained or sectioned in hospital under the mental health act, or have had their liberty restricted by Community.
Phone: 020 7358 7000/ 020 7358 7007
Africa Advocacy Foundation
Africa Advocacy Foundation works with communities both in the UK and overseas who are affected by a range of issues including sexual and reproductive health, violence against women and girls, female genital mutilation (FGM) and mental health issues. We provide information, advocacy, advice, practical support and training through our a range of projects and partnership activities.
Phone: 0208 698 4473
Afro-Asian Advisory Service
They are an independent voluntary organisation based in the London Borough of Southwark providing a free specialist legal service to anyone regardless of nationality or ethnic origin. More than 2,500 people a year use the service, including people from Africa, The Caribbean, Eastern Europe, Latin America, South East Asia and the Indian subcontinent.
Phone: Advice Line: 0845 618 5385. Reception: 020 7701 0141
Age UK Lambeth
Age UK Lambeth offers a variety of services for older people living in Lambeth including : handyperson service lesbian and gay group a befriending service They also organise an array of events and acitivites as well as providing free and confidential information and advice on issues regarding pension, benefits, housing and health.
Phone: AGE UK LAMBETH; Information/Advice/General Enquiries: 020 7346 6800/ Handyperson Service: 020 7346 6806 AGE UK NATIONAL; Information and Advice - 0800 169 208, General Enquiries - 0800 169 8787
Age UK Lewisham and Southwark
Age UK Lewisham and Southwark provide a wide range of services to support older people’s independence and wellbeing. Are you looking for support? As you grow older there are many factors in life that can become challenging.
Phone: General Enquiries 020 7701 9700 Advice and Information Lewisham Freephone number: 0800 231 5453 Information Enquiries Southwark call 020 7358 4074
Akerman Medical Practice – Myatts Field
As well as GPs and nurses it lists counselling and psychological therapy as an external service to which you can be referred.
Phone: 020 3049 6500
Al-Anon Family Groups
Based on the same principles as Alcoholics Anonymous, runs self-help group meetings for partners, families and friends of problem drinkers, whether they are still drinking or not. Confidential helpline offers understanding, support and information. Literature, books and leaflets available.
Phone: 020 7403 0888 - Helpline /Admin: 020 7593 2070
AL-HASANIYA Morroccan Women’s Centre
Al-Hasaniya Moroccan Women’s Centre serves the needs of Moroccan and Arabic-speaking women and their families in London and the UK. Their aim is to provide support in all matters concerning the health, welfare, education and cultural needs of Moroccan and Arabic-speaking women and their families.
Phone: 020 8969 2292
Alateen is for teenage relatives and friends of alcoholics. Alateen is part of Al-Anon. Alcoholism is a family disease that affects everyone in the family. Alateen meetings are attended by 12-17 year olds. They meet to share their experiences of having, or having had, a problem drinker in their lives.
Phone: General Service Office - 020 7593 2070. Confidential Helpline - 020 7403 0888
Albany Trust Charity is one of the few specialist counselling and psychotherapy services based within South London, that provides high quality professional support around gender, sexuality and relationship issues. They also offer a low-cost clinic.
Phone: 020 8767 1827
Alcoholics Anonymous (AA) – London
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership.
Phone: London Office 020 7407 0700 National Helpline: 0800 9177 650
All Sewn Up Project
All Sewn Up is a textile furnishing training project to provide marketable skills in design and craft, more specifically, in curtain making and textiles through selected subsidised City & Guilds accredited courses. All Sewn Up also offers a Community Learning Program (CLP) which is self-funding.
Phone: 020 7582 0324/ 020 7840 0216
Alzheimer’s Society – Lambeth and Southwark
The Alzheimer’s Society for Lambeth and Southwark provide information, support and advice to people who are worried about or affected by dementia. A Dementia Support Worker or Dementia Adviser can see people at the office or in their home and you can self-refer.
Phone: 020 7735 5850
Anchor Trust Housing
England’s largest not-for-profit provider of housing and care for older people. Our passion at Anchor is giving older people a choice of great places and ways to live. We offer purpose-built retirement properties to rent or buy and specialist residential and dementia care homes at over 1,000 locations across the country.
Phone: 0800 731 2020
Anorexia & Bulimia Care
For over 25 years, Anorexia & Bulimia Care (ABC) has provided personal care and support for anyone affected by anorexia, bulimia, binge eating & all types of eating distress. Charitable Objects: For the relief of suffering for those with eating disorders to encourage and assist others to care for sufferers.
Phone: Helpline 03000 11 12 13 Option 1 - Support Line, Option 2 - Family & Friends, Option 3 - Office & General Enquiries.
Antell & Co Solicitors
Antell & Co Solicitors are based in London and provide legal advice surrounding mental health and incapacity law. Their work includes all aspects of the Mental Health Act 1983, detention in hospital and mental health tribunals.
Phone: 020 8563 0793
Antidote – LGB&T Drug and Alcohol Support Service
Antidote is the UK’s only LGB&T run and targeted drug and alcohol support service. Set up in 2002, we work with both drug and alcohol users and healthcare professionals. We’re here to give non-judgemental free advice and support delivered by highly trained staff and volunteers.
Phone: 020 7833 1674 Mon to Fri 10am - 6pm Helpline 020 7837 3337
Anxiety Alliance is a charity dedicated to helping and supporting those suffering from anxiety and it is run by former anxiety sufferers. Anxiety is a surprisingly common condition, affecting an estimated 10% of the UK population at any one time, or more than 6 million people.
Phone: Helpline: 03452 967 877
Anxiety UK is a national registered charity for those affected by anxiety disorders. They are still a user-led organisation, run by people with experience of living with anxiety, stress or anxiety-based depression, supported by a high-profile medical advisory panel. Anxiety UK is a member of the Association of Mental Health Providers. They work to relieve and…
Phone: Infoline: 08444 775 774. Admin: 0161 226 7727
APRIL – Adverse Psychiatric Reactions information Link
Promoting awareness of medicines that can harm mental health. Commonly used medicines and anaesthetics can cause psychiatric adverse drug reactions (ADRs) or withdrawal effects including: experiencing anxiety, mood swings, insomnia, nightmares, depression, agitation, self-harming, paranoia, suicidal or aggressive thoughts and actions. APRIL (Adverse Psychiatric Reactions Information Link) is a UK charity promoting improved medical education and NHS support.
Phone: Admin 020 7998 1561
Arbours offer individual and group psychotherapy for a range of emotional problems including those relating to critical life events. These critical event might be bereavement, anxiety, depression, marital breakdown, redundancy, abuse, eating disorders, gender, race and sexual issues.
Phone: 020 8340 7646 / 020 8348 6466 - General enquiries
A service for South Asian women which works to end violence against women and girls. Accepts self referrals and agency referrals. Please contact them for confidential advice and information. They can also offer secure, temporary accommodation. Refuges Asha offers secure, temporary accommodation for South Asian women and children fleeing violence.
Phone: Advice 020 8696 0023 Office 020 8677 9920 Training 0208 677 8196
Association for Post Natal Illness (APNI)
Most people today have heard the term ‘baby blues’ used to describe a mild, short, period of depression which many women experience after childbirth. Fewer people are aware that as many as 10% of all recently delivered women develop postnatal depression. You are not alone in suffering.
Phone: 020 7386 0868
Association of Child Psychotherapists
Professional membership organisation monitoring training standards for child psychotherapists. Can provide details of child psychotherapists in your area – both private and NHS. Also details of workshops and seminars run by other organisations for relevant professionals. Find a therapist: http://www.childpsychotherapy.org.uk/fat Referral/how to contact: Phone, email or write.
Phone: 020 7281 8479
Offers advice and counselling for military servicemen and women and their families. Deals with complaints procedures, applications for discharge, conscientious objection, litigation. Includes casework support. Can self-refer. Those who seek our help are those that find their personal needs or ambitions thwarted by the strict military regime.
Phone: 020 7490 5223
ATD Fourth World
ATD FOURTH WORLD is a human rights-based, anti-poverty organisation with more than 40 years’ experience of engaging with individuals and institutions to find solutions to eradicate extreme poverty in the UK. Working in partnership with people affected by poverty, ATD Fourth World has concentrated its efforts on supporting families and influencing policy.
Phone: 020 7703 3231
SEE PERSONAL INDEPENDENCE PAYMENT (PIP)
Aurora Project Lambeth
Aurora Project Lambeth offers *Peer Mentoring to individuals in treatment for substance and alcohol use within Lambeth & Wandsworth. Aurora Project was set up by a group of individuals with experience of seeking treatment for substance or alcohol use and is governed by a board of trustees.
Phone: 020 7733 8221
Autus Autism for young people
Autus is a small charity creating exciting opportunities for growth, learning and work for young people with Autistic Spectrum Conditions. Using our innovative and engaging virtual environment we offer a range of programmes and activities to help build confidence and develop social communication, digital and employability skills.
Phone: 020 8649 6294
The Alternatives to Violence Project (AVP) is for everyone who wants to handle conflict. Whether you have experienced conflict in the family, on the streets, in your workplace or somewhere else, an AVP workshop help you learn how to deal with it better.
Phone: London: 020 7324 4757. AVP Britain, General enquiries: 020 7324 4755
Barnardo’s believes in children regardless of their circumstances, gender, race disability or behaviour. Our purpose as a charity today is to transform the lives of the UK’s most vulnerable children. Works with over 200,000 children, young people and families.
Phone: If you think that a child is in immediate danger please dial 999. If you are a child who needs help, please call Childline on 0800 11 11. Alternatively, please call 0808 800 5000 to discuss your concerns with the NSPCC 24 Hour Child Protecion Helpline. Donation and Fundraising enquiries: 0800 008 7005/ Barnardo's Head Office;and London office: 0208 550 8822
Basaira Elderly Asian Centre
Basaira provides support and activities to mainly older Asian people and a monthly lunch club. See website for full details of services provided. They are part of Lambeth Gateway Seniors- a consortium of six voluntary organisations providing support and activities for older people in Lambeth.
Phone: 020 8677 3863
Battle Against Tranquillisers
Battle Against Tranquillisers offers a range of support and educational services. These are available to users of tranquillisers and sleeping pills and to health professionals, voluntary organisations and all those who have an interest in the subject. Local Help Line: 0117 966 3629 National Help Line: 0844 826 9317.
The Baytree Centre is a social inclusion charity for women and girls based in Brixton, London. Those who access the Centre face multiple barriers to inclusion, identified by the women and girls themselves such as: lack of English language skills; lack of opportunities to learn in culturally appropriate settings; inability to access employment opportunities; poverty; poor or any other disadvantage.
Phone: 020 7733 5283
BEAT – Beating Eating Disorders
Beat is the UK’s only nationwide organisation supporting people affected by eating disorders, their family members and friends, and campaigning on their behalf. They are also the world’s largest eating disorders charity. Their activities are designed to increase knowledge, awareness and understanding of eating disorders; to provide support, help and information to people directly affected.
Phone: Adult Helpline- 0345 634 1414 Youthline-0345 634 7650
The Beaumont Society is a national self help body run by and for those who cross-dress or are trans-sexual. They welcome all transgender people and their partners, regardless of gender, sexual orientation, race, creed or colour, and all varieties from nervous new transgender people to those who are experienced and confident.
Phone: 01582 412220 Information Line (24/7/365)
Begum & Co Solicitors
Offers advice and representation in mental health law, under the legal aid scheme for patients seeking legal assistance whilst they are detained or experiencing aftercare issues. Can assist with a wide range of spectrum of mental health related issues such as: applications to the First Tier Mental Health Tribunals, Nearest Relative Applications, Nearest Relative…
Phone: 020 8877 0242 and 020 8870 2212
benzo.org.uk is dedicated to people with benzodiazepine tranquilliser dependency and withdrawal. Launched in 2000, this website has always been a work in progress consisting of articles, information, expert medical documents, news stories and personal accounts. This is a website service only.
Beormund Community Centre
The Beormund is a charitable organisation and multi-use community centre providing a wide range of educational, training, social & cultural programmes and activities for the residents of Southwark, but particularly for people living in Bermondsey and Rotherhithe. The Beormund Centre is a safe, welcoming and accessible place with community facilities.
Phone: 020 7237 9313
Bethlem Royal Hospital
Bethlem Royal Hospital is based in 270 acres of green space in the London Borough of Bromley. The hospital is home to a number of specialist services for people both locally and from across the UK. The following services are located at this Hospital: Behavioural & Developmental Psychiatry Attention Deficit Hyperactivity Disorder Service (Croydon).
Phone: 020 3228 6000 - Switchboard
Big Book of Benefits & Mental Health
Now in its 17th edition, The Big Book of Benefits and Mental Health 2017/18, is aimed both at people who are trying to find their own way through the maze that is the benefits system and at people who are helping out along the way – a tactical handbook that has proven a helpful resource.
Big White Wall
Big White Wall is a safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals. Southwark residents going through a tough time or struggling with mental health issues can now get free online support.
Phone: 020 3741 8080
Bipolar Disorder Research Network (BDRN)
The Bipolar Disorder Research Network (BDRN) is a group of researchers and research participants in the UK undertaking a major study aimed at investigating the underlying causes of bipolar disorder. The study is funded by two of the world’s leading research charities, the Wellcome Trust and the Stanley Medical Research Institute.
Phone: Cardiff University: 029 2068 8397/ University of Worcester: 01905 542 880
Bipolar UK is the national charity dedicated to supporting individuals, their families and carers of those who have the much misunderstood and devastating condition of bipolar. They provide a range of services to enable people affected by bipolar and associated illnesses to take control of their lives.
Phone: 0333 323 3880
Bipolar UK – Youth Service (18-25)
A group of young people aged 18 to 25 years with bipolar who meet once a month to share experiences and coping strategies. See entry for Bipolar UK for contact information.
Black Thrive is a partnership-based, cross-sector approach to deliver system change. It is not intended to offer a specific, singular response to the inequalities existing in the experience by black communities. The response designed has focussed on creating a platform that engages all stakeholders, facilitates dialogue and leads to action in the many different places.
Blackfriars Medical Practice
Blackfriars Medical Practice is a registered teaching practice for undergraduate medical students from King’s College. Surgery Consultation times are between 9am-12:30pm in the morning and 4pm – 6:30pm in the evening.
Phone: 020 7928 6216
Blackfriars Settlement is a registered charity providing services to the community. We work with people, creating opportunities for them to achieve their aspirations. We meet individual needs within our multi-purpose framework. Having difficulties with your mental health should not necessarily limit your chances in life. Blackfriars Settlement creates opportunities for all.
Phone: 020 7928 9521
Blavo & Co Solicitors
The Mental Health Team at Blavo & Co is the largest provider of Mental Health legal services in the UK. They take on matters on short notice and provide a fast service to their clients. They are pioneers in providing in-house advocacy to our clients.
Phone: Tele: 0207 953 7557 - Emergency No: 07739 541 646
Blenheim Lambeth – Drug & Alcohol Services
There are 4 services in Lambeth. 1. The Recovery Centre This service has been developed to provide an open and welcoming space for those in recovery from substance misuse problems and for their families, friends and wider community. The Recovery Centre provides an opportunity for those in recovery to develop new social networks, gain advice and…
Phone: 020 7582 2200
BlindAid has over 180 years of experience of delivering emotional and practical support to blind and visually impaired people living in the 12 inner London Boroughs and the City of London. Our core service is Home Visiting; we also provide Community Projects where people can attend free classes and a Telephone Support Service. We are able to provide the long…
Phone: 0207 403 6184
Blue Light Infoline
The Blue Light Infoline offers confidential, independent and practical support, advice and signposting around mental health and wellbeing. The Infoline is just for emergency service staff, volunteers and their families, to help keep you or those you care about well for work. The Blue Light Infoline works in the same way as our existing Infoline…
Phone: 0300 303 5999 Text: 84999
Bristol & District Tranquilliser Project
Originally founded in 1985 as a tranquilliser withdrawal group, the Bristol Tranquilliser Project (BTP) is a voluntary organisation set up to help people who are experiencing involuntary addiction to prescribed minor tranquillisers, sleeping pills and antidepressants. Most services – counselling, one-to-one prescribed drug counselling, self-help groups and a drop-in service.
Phone: helpline 0117 9500 020, office admin 0117 9500 058
British Association for Behavioural & Cognitive Psychotherapies (BABCP)
An association of and accrediting body for practitioners of cognitive behavioural therapy. Produces CBT Register UK, a database of practitioners accredited by BABCP and Association for Rational Emotive Behaviour Therapy. A range of leaflets about cognitive behavioural therapy and particular issues is available for download via website or by post.
Phone: 0161 705 4304
British Association for Counselling & Psychotherapy (BACP)
BACP’s primary purpose is to support counsellors and help them better serve their clients. The Association is concerned about the value of counselling and its potential to improve the lives of individuals and communities. In the 12 months leading up to April 2016 they undertook a strategic review of their Association’s mission, values and objectives.
Phone: General Enquiries: 01455 883 300
British Association of Anger Management (BAAM)
This is a fee-paying service that provides workshops and training on anger management to individuals and organisations. One to one and Skype coaching available in addition to group courses. For NHS services, please visit IAPT (Improving Access to Psychological Therapies).
Phone: 0345 1300 286
British Psychoanalytic Council
The British Psychoanalytic Council is a professional association and voluntary regulator of the psychoanalytic psychotherapy profession, publishing a Register of practitioners who are required to follow the ethical code and meet fitness to practise standards.
Phone: 020 7561 9240
British Psychological Society
The Society and its members develop, promote and apply psychology for the public good. They enhance the efficiency and usefulness of psychologists by setting high standards of professional education and knowledge. They cover all areas of psychological research and practice.
Phone: 0116 254 9568
British Psychotherapy Foundation
The British Psychotherapy Foundation is a strong professional organisation providing access to treatment for the public, education and training. the BPF enables people to find a therapist. A reduced fee scheme is available for people on low incomes.
Phone: 020 8452 9823
Brixton Advice Centre
Brixton Advice Centre promotes access to justice by providing good quality legal advice and representation to people who would otherwise be unable to afford legal services. Specialise in advice on Housing / Homelessness, Welfare Benefits and Debt. Need help now? Use One Lambeth Advice to find online information, speak to advisers by web chat, email or telephone.
Phone: 020 7733 7554
Brixton Recreation Centre
Following a number of refurbishments, Brixton Recreation Centre now boasts some of the best facilities available in London. Adults have a state of the art gym and fitness studios with 60+ group exercise classes every week. Under 16’s have a specialist children’s shokk gym, interactive dance mats, 3G football pitch, interactive studio and climbing wall.
Phone: 020 7095 5100
Brook is the UK’s leading provider of sexual health services and advice for young people under 25. The charity works with young people to provide free and confidential sexual health information, contraception, pregnancy testing, advice and counselling, testing and treatment for sexually transmitted infections. Also outreach and education work. All services are free. All sessions are…
Phone: 020 7787 5000
Brook is the UK’s leading provider of sexual health services and advice for young people under 25. The charity works with young people to provide free and confidential sexual health information, good sex, relationships, contraception, pregnancy testing, advice and counselling, testing and treatment for sexually transmitted infections.
Phone: 020 7703 9660
Bullying at Work
The Government website www.gov.uk has advice on workplace bullying and harassment. See here for more information. ACAS (Advisory, Conciliation and Arbitration Service) has produced separate guidance leaflets for employees and employers. Guide for employees can be downloaded here Guide for managers / employers here Mind, the national mental health charity.
Bullying UK is part of the charity Family Lives and as well as their core family support services offered through their helpline and online chat, they also work in many different areas and offering tailored support around issues such as bullying, special educational needs and support for specific communities.
Phone: Helpline 0808 800 2222. Croydon Office 020 3727 3571
Burke Niazi Solicitors
One of the largest Mental Health firms in North London. They have grown over the years as a result of the increased need for advocates in England. They cover, all of London.
Phone: 020 7263 7887
CALM (Campaign Against Living Miserably)
THE CAMPAIGN AGAINST LIVING MISERABLY, or CALM is a registered charity, which exists to prevent male suicide in the UK. They seek to prevent male suicide by Offering support to men in the UK, of any age, who are down or in crisis via their helpline and website. CALM also offers help, information and advice to young men.
Phone: 0800 58 58 58
Care Quality Commission
The CQC is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.
Phone: 0300 0616 161 National Customer Service Centre
Care Quality Commission – Mental Health Act
Exists to make sure the Mental Health Act is properly used and to look after the rights and concerns of patients detained under it, also for people subject to guardianship or placed on a Community Treatment Order (CTO).
Phone: 0300 0616 161
Carers Direct is a national information, advice and support service for carers in England. It provides an online guide to social care and a confidential helpline providing information and advice for carers. On the helpline you can request a free call back, and there is an interpreter service for over 170 languages.
Phone: 0300 123 1053 Helpline
Carers Hub Lambeth
Carers Hub Lambeth offers advice, information, emotional support, signposting, peer support groups and events.They have a specialist team for adult carers, older carers and young carers (anyone with a caring role who is under 18) and a specialist worker for carers of someone with a mental illness. A list of the core services that are available to carers: Older Carers Peer Support Groups.
Phone: Enquiry Line: 020 7346 6800
Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.
Phone: 0300 772 9600
Offers a telephone helpline and publishes information and advice for carers, including on benefits, community care issues and details of local support groups. Publishes a regular magazine for members. Also hosts an online forum. Works to bring carers’ issues to the attention of government and policy makers.
Phone: Adviceline 0808 808 7777 Main Switchboard 020 7378 4999
Central & Cecil Housing Trust
Offers supported housing, person-centered care and support to vulnerable people, including: • frail older people who require personal care or care with nursing • people living with dementia • active older people living in sheltered and extra care housing • people with mental health support needs C&C strives to improve the quality of life of vulnerable people living in their community.
Phone: 020 7922 5300
Central Hill Day Centre
Day Centre for older people with physical health problems or who are frail or vulnerable or need support to remain living in the community. This service is only available to residents of Lambeth after having an assessment of their needs through Lambeth Adults and Community Services (020 7926 5555).
Phone: 020 7926 8090
Centre 70 Advice Centre
We provide free, confidential, independent, impartial advice by way of appointments and outreach and offer a counselling service. We provide advice on: •Welfare benefits •Housing •Debt •*Consumer law* •*Employment* •General advice – including family issues, wills, crime •Student finance, grants to individuals and referral to agencies providing back to work advice.
Phone: 020 8670 0070
Centre 70 Counselling
Centre 70 Counselling is a confidential service with weekly one to one sessions Counselling sessions are 50 minutes long and at the same time with the same counsellor each week Help with a wide variety of emotional issues such as; Anxiety, stress, feeling panicky or feeling low or sad Relationship and family difficulties.
Phone: 020 8670 2775
Centre for Counselling & Psychotherapy Education (CCPE)
CCPE is a well-established, charitable organisation providing counselling and psychotherapy services for individuals, couples, adolescents, children and families through a stong, diverse community of over 100 counsellors and psychotherapists practising at the centre. CCPE also runs a range of accredited professional counselling and psychotherapy training programmes.
Phone: 020 7266 3006
Centre for Mental Health
Centre for Mental Health seeks a fairer chance in life for people facing or living with mental ill health. We find ways of improving people’s life chances and breaking down barriers by putting high quality research into policy and practice. Changing Policy.
Phone: 020 7827 8300 or 020 7717 1558
centred – together equal different (LGBTQ)
centred is a community organisation run by diverse lesbian, gay, bisexual, trans and queer (LGBTQ) people. Our main activities include: publishing, community events, networking, volunteering, LGBTQ history and heritage activities, and community infrastructure. Our work focuses on diverse LGBTQ experiences, especially where these intersect with experiences concerning race, gender, disability, deafness, age and minority faith.
Phone: 020 7437 6063
Centrepoint is the UK’s leading charity for homeless young people. They provide Housing, Mental and Physical Health Support, Academical Support and a chance to Move On. Homeless young people, aged 16-25, stay with Centrepoint for up to two years, but they are supported for another six months to make sure they can live independently.
Phone: 0845 466 3400
Certitude provides support for people with learning disabilities, autism, mental health needs and their carers. Certitude’s person-centred approach is creating a future where people with learning disabilities and mental health needs have the same opportunities and rights to a good life as everyone else. This means being valued as equals and being in control.
Phone: 020 8772 6222
Chaplaincy – South London and Maudsley Foundation Trust
The Trust is committed to an inclusive philosophy of spiritual and pastoral care which is met through the provision of a multi-faith Spiritual and Pastoral Care service (SPC). The service promotes and safeguards the religious and spiritual lives of service users, carers and staff, as well as upholding the spiritual life.
Phone: Bethlem Royal Hospital chaplains: 020 3228 4361 Ladywell Hospital chaplains: 020 3228 6210 Lambeth Hospital chaplains: 020 3228 6210 Maudsley Hospital chaplains: 020 3228 2815
Child & Adolescent Community Service (Lambeth)
Lambeth CACS is a Tier 3 child and adolescent mental health service (CAMHS). We provide assessment, treatment and care for young people, aged 0-18, who have moderate to severe mental health difficulties which impact on their functioning.
Phone: 020 3228 7370
Child & Adolescent Early Intervention Service (Lambeth)
Early Intervention is a Tier 2 child and adolescent mental health service (CAMHS). They provide assessment, care and short-term therapeutic treatment of up to 6 months, for children and young people, up to the age of 18, who have mental health problems. – They care for children and young people who are registered with a service.
Phone: 020 3228 6763
Child & Adolescent Neurodevelopmental Service (Lambeth)
The Team is a Tier 3 child and adolescent mental health service (CAMHS). They provide psychological assessment and treatment for children and young people, up to the age of 18, who live in the London Borough of Lambeth. A Tier 3 CAMHS is provided by a team of specialists in a community mental health clinic.
Phone: 020 3049 5260
Child & Adolescent Neurodevelopmental Service (Southwark)
The Southwark Neurodevelopmental Service is a Tier 3 child and adolescent mental health service (CAMHS) based in the Sunshine House, Southwark Child and Young People’s Development Centre. They provide assessment and treatment for children and young people, up to the age of 18, who have a severe developmental disability and complex mental health problems.
Phone: 020 3049 8269
Child and Adolescent Forensic Service (Maudsley Hospital)
Psychiatric team providing assessment and consultation service for professionals, young people and their families. They provide NHS care and treatment for young people with mental health problems. They also provide services for people who are addicted to drugs or alcohol as well as serving the communities of South London.
Phone: 020 3228 3841
Child Anxiety & Post Traumatic Stress Disorder Service
Offers assessment, and a variety of treatment options, including group treatment and individually based cognitive behavioural therapy (CBT), for children and young people with stress reactions arising from exposure to a traumatic event or loss. The emphasis is on building up effective coping skills. Conducts research into the causes, treatment and prevention of childhood PTSD.
Phone: 020 3228 2657
Child Death Helpline
A freephone telephone helpline for all those affected by the death of a child. The helpline offers a confidential listening service providing emotional support to anyone affected by the death of a child. The helpline is staffed by a team of volunteers who are parents who have been bereaved by the death of a child. …
Phone: Freephone 0800 282 986 or for Mobile phones 0808 800 6019. Office 020 7813 8416
Child Looked After Mental Health Service (Lambeth)
Children Looked After Mental Health Service (CLAMHS) is a multidisciplinary team that works with children and young people who are looked after by Lambeth Social Services and are between the ages of 0-18 years. They offer:- 1. Care Planning Service (CPS) As children and young people enter the care of Lambeth Social Services, they are eligible to receive…
Free, 24 hour, national, confidential helpline service for children and young people (up to 19 years) about anything worrying them or if they are in any kind of danger or distress. Offers telephone listening, comfort and protection. Trained counsellors provide support and advice and can refer children in danger to appropriate helping agencies.
Phone: 0800 1111 - ChildLine. 0808 800 5000 NSPCC Helpline for an adult concerned about a child.
Children and Young People’s Register and Liberty Card
The Children and Young People’s Register and Liberty Card is a voluntary register of the children and young people aged 0-18 years with a disability who live in the borough of Lambeth. The Liberty card will allow the card-holder to receive discounted admissions, queue jumps etc to venues locally and across the UK.
Phone: 020 7926 9140 (mobile 07740 745 580)
Mental health books give a voice to writers with mental illness around the world. At Chipmunkapublishing we raise awareness of mental health and the stigma surrounding mental health problems by encouraging society to listen.
Phone: Office: 020 8133 9512
Church Housing Trust
Church Housing Trust supports 14 London hostels that take care of approximately 450 homeless people at any given time. They meet the needs not covered by statutory grants such as residents’ welfare, therapeutic activities, training facilities and resettlement support.
Phone: 020 7269 1630
CIO Indian Mental Health in the UK
Website providing information about mental health and services and support available to Asian minorities in the UK. There is little information on this website at this stage.
Citizens Advice Southwark
They help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. They provide Telephone, Drop-in and appointment services in their Bermondsey and Peckham offices five days a week.
Phone: 0344 499 4134
Civil Legal Advice (CLA)
Free legal advice in England and Wales for people who are eligible for legal aid. You can get help from CLA on a range of problems, including: debt if your home is at risk, special educational needs, housing, discrimination, domestic violence and issues around a child being taken into care.
Phone: 0345 345 4345
Clapham Park Project
Clapham Park Project is a government funded organisation. They were set up in 2001 as part of the Labour Government’s New Deal for Communities Programme. They work with the community in Clapham Park, helping young people and adult to; improve their skills and find work, feel safe from crime and anti-social behaviour.
Phone: 020 8678 5900
Clean Break – Centre For The Arts
Clean Break was set up in 1979 by two women prisoners who believed that theatre could bring the hidden stories of imprisoned women to a wider audience. Still the only women’s theatre company of its kind today.
Phone: 020 7482 8600
The Lambeth Community Mental Health Teams (CMHT) are now called Psychosis Promoting Recovery and the teams are divided into 4 covering Lambeth Central, North East, North West, and South. You can find more details on the individual teams under the letter ‘P’ or search via ‘Category’ under NHS Services – CMHTs.
Co-Dependents Anonymous (CoDA)
About CoDA UK – information for newcomers Co-Dependents Anonymous (CoDA) is a set of informal self-help groups made up of men and women with a common interest in working through the problems that co-dependency has caused in their lives.
Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction. Together they follow the 12 step recovery programme in order to gain and sustain sobriety.
Phone: Landline: 0800 612 0225 Mobile: 0300 111 2285
Cocoon Family Support
CFS is a London-based charity who support those affected by ante- and postnatal depression, and those struggling to deal with difficult emotions before and after birth. They are run solely by volunteers with personal experience of postnatal depression. The services they provide include – Peer support every Saturday morning between 9:00-11:00 in Camden Town.
Combat Stress is the leading Veterans’ mental health charity in the UK provided treatment for ex-Service personnel suffering with mental ill-health including Post-Traumatic Stress Disorder (PTSD). anxiety and depression.
Phone: Free 24hr Helpline 0800 138 1619 for veterans and family. General Enquiries 01372 587 000.
Coming Off Psychiatric Medication
This is a website which aims to give you up to date information about psychiatric medication, how it functions and the withdrawal process. It is put together by people who have been prescribed medication and withdrawn from it, and clinicians who have been involved in supporting this process.
Community Clubs for Sport – Lambeth & Southwark
Disability Sports Coach provide high quality sporting opportunities for people with disabilities throughout the UK. DSC Community Clubs are fun, accessible clubs that provide Paralympic and multi-sports for disabled people aged 11 and over. Club Lambeth. Meets at Brixton Recreation Centre, 27 Brixton Station Road SW9 8QQ, on Tuesdays from 4.30pm to 6pm.
Phone: 020 7021 0973
Community Forensic Mental Health Team (Lambeth)
Provide a community-based assessment, treatment and care for Lambeth residents aged 18-65 years who have a history of offending and have mental health problems. The multi-disciplinary team of health and social care professionals include psychiatrists, community psychiatric nurses, social workers and occupational therapists. They work closely with the police, the public protection unit and the local Multi-Agency.
Phone: 020 3228 6375
Community Housing & Therapy (CHT)
Runs residential projects and outreach services incorporating therapeutic and rehabilitative programmes. For adults with severe and enduring mental health problems, predominantly a psychosis, and for psychologically traumatized ex-service personnel. CHT’s therapeutic programme provides a structure orientated towards recovery, training, employment and increased independence: an integrated psychological and psychiatric approach.
Phone: 020 7381 5888/Freephone: 0800 018 1261
Community Mental Health Team (CMHT) for Older Adults – Lambeth
The Community Mental Health Team for Older Adults (Lambeth) provides community-based assessment, treatment and care for people aged 65 and over are living in the community and have a mental health difficulty and younger people with a formal diagnosis of dementia. The Community Mental Health Team for Older Adults are a team of psychiatrists, psychological therapists and key workers.
Phone: 020 3228 8030 / 8300
Community Mental Health Team for Older Adults – Southwark
The community Mental Health Team for older adults (Southwark) provides community-based assessment, treatment and care for people aged over 65 who have mental health problems and younger people with a diagnosis of dementia. They are a team of psychiatrists, psychological therapists, mental health nurses, social workers and occupational therapists who specialise in older adult mental health.
Phone: Tele: 020 3228 6920
Community Southwark (formerly known as Community Action Southwark, CAS) is the umbrella organisation for the voluntary and community sector in Southwark. CS equips voluntary organisations and community groups in Southwark with the tools and information they need to help them make a difference in the community they work in.
Phone: 020 7358 7020
Community Support Network South London (CSN)
Provides independent mental health advocacy services covering inpatient, forensic and community mental health services. CSN updates their website regularly, please check for most recent information
Phone: 020 7274 4490
Community Support Network South London (CSN) – Community Advocacy Service
CSN provide Independent Mental Health Advocacy under the provisions of the Mental Health Act, including assisting people who are placed on a Community Treatment Orders (CTOs), and people accessing or wanting to access community mental health services. CSN also assists people with mental health problems to get an assessment under the Care Act 2014.
Phone: 020 7274 4490
Community Support Network South London (CSN) – Forensic Service
Forensic and community advocacy services for Lambeth residents using forensic mental health services, including those accessing independent advocacy under the provisions of the Mental Health Act. Covers the following forensic services: River House Medium Secure Unit (Spring, Norbury, Effra, Thames & Brook Wards), Chaffinch Ward at Orchard House and Ward in the Community; all at Bethlem.
Phone: 020 7274 4490
Community Support Network South London (CSN) – Inpatient Service
Provides an independent inpatient advocacy service on the following wards: Luther King, Lambeth Triage, Nelson, Bridge House Male and Female wards, LEO (Lambeth Early Onset Unit), the Tony Hillis Unit, McKenzie Recovery Service & Eden Ward (PICU: Psychiatric Intensive Care Unit); at Lambeth Hospital. Also provides advocacy support to former inpatients in the period immediately following discharge.
Phone: 020 7274 4490
Contact a family – Southwark
Contact a Family is a national charity for families with disabled children. They provide information, advice and support. The charity brings families together so they can support each other. They campaign to improve families’ circumstances, and for their right to be included and equal in society.
Phone: Free National Helpline: 0808 808 3555 Southwark Office: 020 7358 7799
Contact a Family – Lambeth
Contact a Family is a national charity which provides support, advice and information for families with disabled children, no matter what their condition or disability. Information, support and advice They offer information and advice to parent carers of disabled children from 6 to 19 years old and to professionals who work with them.
Phone: Free Helpline: 0808 808 3555. Lambeth office 020 7326 5270
CoolTan Arts is an award winning arts in mental health charity run by and for adults with mental distress. They believe that mental wellbeing is enhanced by the power of creativity. There’s something for everyone at CoolTan. They run a vibrant community arts centre in Walworth Road, Southwark, South London.
Phone: 020 7701 2696
Looking for support? Psychotherapy and counselling services available. For Southwark residents with mental health concerns. They offer one-to-one counselling and group art/music therapy. These services are great opportunities to talk to someone about your problems, explore what has been going on in your life and get some extra support. Art therapy, music therapy, counselling and cooking.
Phone: 020 7732 5880
Their mission: use the arts to break down many of the prejudices associated with people with mental health problems and promote access and participation. Provide an environment in which their members are able to express themselves and their ideas and know they will be heard and respected.
Phone: General Enquiries; and Membership coordinator: 020 8533 3500
Counselling Directory is a website which enables those who are distressed or suffering from a mental illness to find a counsellor close to them and appropriate for their needs. Counselling Directory lists full profiles, detailing the areas of counselling each counsellor offers, the fees they charge and background information as to the kind of personal profile on each counsellor.
Phone: 08448 030 240 Customer Service Team
Creation Trust is dedicated to making sure that residents living on the Aylesbury estate in Southwark receive the benefits of the regeneration of the area. These benefits are not just new homes, schools, community facilities and a much improved park and open spaces, but the social and economic benefits of regeneration, such as employment, education and personal development.
Phone: 020 7703 8923
Crisis Skylight London
Crisis Skylight is part of the national charity Crisis for single homeless people and they provide an education, training and employment centre for homeless and vulnerably housed people as a route out of homelessness. There are courses in art, music, drama, vocational courses and basic skills training. The Centre provides courses leading to qualifications.
Phone: 0300 636 1967/Fax: 0300 636 2012
Crossline – Christian Helpline
Crossline is a confidential, Christian-staffed helpline. Crossline is different from other helplines because of the specifically Christian content of its listening, caring and sharing. Their aim is to be available to listen and, where appropriate, to pray with those who call and to provide a listening, compassionate ear whatever their problem.
Phone: Helpline 0300 111 0101. Office 01482 610 054
Cruse Bereavement Care – Lambeth
Cruse Bereavement Care is here to support you after the death of someone close. With a growing number of trained volunteers, the Lambeth branch of Cruse is now able to provide the local community with one-to-one support.
Phone: Lambeth office 020 7620 3999. National Helpline 0808 808 1677
DeafHope is the UK’s only sign-language based service to help deaf women, and their children, who suffer from domestic violence and abuse. Deaf women are more at risk of domestic abuse than hearing women. They provide practical and emotional support, and they help to find women and their children a safe place to stay, and then give the help needed.
Phone: 020 8772 3241
Depression Alliance merged with Mind on 1st August 2016 so use the Mind website for further information on depression. For almost 40 years, Depression Alliance has been bringing people together to end the loneliness and isolation that can come with depression. Raising awareness and campaigning to improve attitudes towards depression has been central to Depression Alliance.
Phone: 020 8519 2122
Depression UK is a National Self-Help Organisation that helps people cope with their depression. The charity is run by a team of volunteers. Depression UK does not have a local group network within their own organisation, they are just one large national group, but with the obvious benefits that go with that.
Phone: 0870 7744 320 (this line is only for obtaining general information about Depression UK, and is answered only when their volunteers are free to do so; it is not a Helpline)
Deptford Hearing Voices Service
Hearing Voices Service primarily is for people who hear voices, their carers and for voluntary and professional workers. The Hearing Voices Website is an independent website which has no formal relationship to any NHS Trusts, local government or other organisations. The Deptford Hearing Voices Service provides a service that enables the ‘voice hearer’ to speak with others who identify.
Phone: 020 8694 6519 or 07966 391 211 Project Worker is John Robinson
Diaspora Support Network
Mission Statement: The Diaspora Support Network’s (DSN) mission is to support the resettlement of foreign national detainees and unlock their potential to positively contribute, build and sustain their communities. DSN is a resource for individuals, businesses and communities in various nations, working towards resettlement through economic and social justice. It provides regular outreach workshops in Brixton.
Phone: 079 575 129 41
Disability Advice Service Lambeth
The Disability Advice Service Lambeth (DASL) is a Disabled People’s Organisation which works with disabled people, including those with mental health support needs, older people and carers, mainly in the London Borough of Lambeth. DASL has a specialist Advice Service for people with mental health support needs. They also try to assist other disabled adults.
Phone: 020 7738 5656 Enquiry Line
Disability Law Service
They provide information, advice and assistance to those with disabilities and their carers. DLS provides free legal advice in the following areas of law: Community Care Law (advice and representation) Disability Discrimination (advice and factsheets) Employment Law (advice and representation) Welfare Benefits (factsheets advice lines reopening soon) Services include: Free factsheets Free telephone Legal Advice Service Legal representation.
Phone: 020 7791 9800 press option 8
Disability Living Allowance
SEE PERSONAL INDEPENDENCE PAYMENT (PIP)
Disability Rights UK
Disability Rights UK are disabled people leading change, working to create a society where everyone with lived experience of disability or health conditions can participate equally as full citizens. A national charity aiming to relieve poverty and improve the living standards of disabled people. Provides information on social security benefits and tax credits to disabled people.
Phone: 020 7247 9342 Office for general enquiries - this is not an advice line
Disabled Persons Railcard
If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard. The Disabled Persons Railcard allows you to get 1/3 off most rail fares throughout Great Britain. If you’re travelling with an adult companion they also can get 1/3 off their rail fare – so you can save money.
Phone: 0345 605 0525
DisabledGo – Lambeth
On this website you’ll find detailed access information to thousands of venues across the UK and the Republic of Ireland: shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, universities, hospitals and more. Established in 2000, their mission is to maximise independence and choice for disabled people in accessing their local area and the places we all want or need to go to.
Phone: 01438 842 710
Divine Rescue is a volunteer-led humanitarian charity organization based in South London helping homeless, ex-offenders, sex workers, vulnerable people and people in crisis within the community. When the crisis is over, They help people recover and move on with their lives, They intend to extend our reach further to other areas of London and UK.
Phone: 020 3489 1765
DMC Chadwick Road
Our practice nurses can help you with everything from long-term management of chronic diseases to health promotion and mental health. Email: SOUCCG.firstname.lastname@example.org
Phone: 020 7639 9622
Do-it is the UK’s national volunteering database and the website makes it easy for anyone to volunteer in their community. Do-it.org lists over one million volunteering opportunities that are posted by volunteer centres, national/local charities and voluntary groups. Enabling 250,000 people every month to donate their time and build their skills, Do-it ensures that over 50,000 organisations find the volunteers they need!
Domestic Violence Intervention Project
They run services for men who have been violent to their partner, and for women who have suffered domestic violence. They support parents and children affected by domestic violence. They work with people across London, from all walks of life. With nearly 20 years of experience, they aim to help people end the cycle of trauma and violence.
Phone: Violence Prevention (men) 020 7633 9181, Women's Support Service 0207928 4813, Risk Assessment 020 7593 0027, Young People YUVA 020 8222 8281.
Run by a charity and part of the Mental Fight Club Located in the Crypt of St George the Martyr Church, opposite Borough tube station, the Dragon Café offers people with mental health problems a wide range of creative and well-being activities including: Tai-Chi Dance Creative Groups Held in a welcoming friendly environment. All activities are Free and open to all.
Phone: 07813 900062
Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else’s. The purpose of the Drinkline service is to offer free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else’s drinking.
Phone: 0300 123 1110 freephone
Drug & Alcohol Service (Lambeth)
The Drug and Alcohol Service (Lambeth) is part of the Addictions Division. They provide assessment, treatment and advice for people, aged over 18, who have substance misuse (drug and/or alcohol) related problems. They care for people who live in the London Borough of Lambeth.
Phone: 020 3228 1500
Drug & Alcohol Service (Southwark North)
The Drug and Alcohol Service (Southwark North) provides assessment, treatment and advice for people, aged over 18, who have substance misuse (drug and/or alcohol) related problems. They care for people who live in the London Borough of Southwark. They provide a Tier 2 addictions assessment and brief treatment clinic, and a Tier 3 assessment and treatment service.
Phone: 020 3228 9400
Drug Rehabilitation Requirement Service (Lambeth)
The Drug Rehabilitation Requirement Service (Lambeth) is part of the Addictions Division. They provide specialist assessment, treatment and care for people, aged over 18, who are referred through the courts on a DRR Order. A DRR service provides offenders with fast access to drug treatment programmes where their criminal behaviour is associated with drug misuse.
Phone: 020 3228 6700
Dun Cow Surgery
Dun Cow Surgery run a Counselling service on the following days and times: Mondays from 10.00am to 1.00pm and 3.30pm to 5.30pm. Tuesdays from 8.00am to 1.00pm. Please make an appointment to see a doctor for an assessment and referral to the clinic.
Phone: 020 3302 3007 (Option 5)
Is a Public Library service that also has a Friends of the Durning Library voluntary organisation whose aims are to promote and support the development of the Library in Kennington and to assist in the provision of its services to the community. Various Events and Groups are on offer including: Reading Group (normally meets on the last Tuesday of the month).
Phone: 020 7926 8682
Website: http://email@example.com also www.durninglibraryfriends.org.uk
Early Intervention Service (Southwark)
The Early Intervention Team supports people, aged 14-35, when they first begin to develop the symptoms of mental illness and before they reach ‘crisis point’. They provide assistance to people who live in the London Borough of Southwark. Their team includes health and social care professionals. They work with people to help manage their mental health, early on.
Phone: 020 3228 3825
East European Resource Centre
East European Advice Centre runs a number of projects that are focused on helping disadvantaged Eastern European migrants in London to improve quality of life and integration to the British society. Their concern is with people who are socially excluded, live in poverty or destitution that may lead to homelessness, and whose skills are underutilized.
Phone: Office 020 8741 1288 Free Advice Line 0800 121 4228
ECT Anonymous UK
For information and advice on all issues surrounding the use of Electro Convulsive Therapy (ECT). Send a large SAE with any correspondence. Information booklet available by sending £2.50. Well-established campaigning organisation. Involved in occasional demos, meetings etc. To contact Write or phone/leave message. Run by/type of organisation Voluntary organisation.
Phone: 0113 244 5454
Eden Community Garden
Eden’s objective is to provide a green, tranquil, inner city space; a pleasant place for all to sit, play or garden. Its aim is to create and maintain a sustainable habitat for wildlife and promote bio-diversity by planting British native species and through organic gardening. Provides informal training in horticulture and offers organic vegetable growing.
Phone: 020 7622 2128 St Paul's Parish Office
Education Support Partnership
Education Support Partnership Education Support Partnership is the only charity providing mental health and wellbeing support services to all staff working in education including: teachers, teaching assistants, supply teachers, NQTs, headteachers, lecturers, support staff as well as those retired from the education sector.
Phone: National Helpline: 08000 562 561, TXT: 07909 341229 , Main Office Number: 020 7697 2750
Educational Grants Advisory Service (EGAS)
Provides guidance and advice on student funding issues including loans, grants, benefits, access funds, hardship funds, bursaries and charitable trusts. Trust fund search facility available via website or post on completion of form. Can provide information about applying to grants administered by Family Action.
Phone: 020 7241 7459
Elder Abuse Helpline works to protect and prevent the abuse of vulnerable older adults and by doing so, they also protect other adults at risk of abuse. They are the first charity to address these problems and are the only charity in the UK working exclusively on the issue today. Their vision is a society which looks out for the ‘Old uns’ making sure they are protected.
Phone: Helpline - 0808 808 8141. Office - 020 8835 9280.
Elefriends is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard. Whether you’re feeling good right now, or really low, it’s a safe place to share experiences and listen to others.
Emergency Social Work Service, Lambeth Social Services
A Duty Social Worker will provide advice and guidance after 6pm and up to 8am. Out of hours access to ‘Approved Mental Health Professionals’ and further information for people not already known to mental health services. If the person is already known to mental health services, phone the Community Mental Health Team for the catchment.
Phone: 020 7926 5555 for emergency only social care enquiries
Website: http://various; search Google for "emergency social work service lambeth"
Emmaus is a homelessness charity providing more than just a bed for the night to people who have experienced homelessness and social exclusion. They provide a home for as long as someone needs it and meaningful work in their social enterprise. Their residents, known as companions, receive bed and board, clothing, and a small weekly allowance.
Phone: 020 8761 4276
Entelechy Arts is a participatory arts company based in south east London. Entelechy works with people of all ages, abilities and backgrounds to produce high quality theatre, music, dance and video events and performances. The company is skilled in creating work which brings together people who wouldn’t usually meet.
Phone: 020 8694 9007
Equality and Human Rights Commission (EHRC)
Who they are: The Equality and Human Rights Commission is Great Britain’s national equality body and has been awarded an ‘A’ status as a National Human Rights Institution (NHRI) by the United Nations. Their job is to help make Britain fairer. They do this by safeguarding and enforcing the laws that protect people’s rights to fairness, dignity and integrity.
Phone: General Enquires 0808 800 0082 Textphone: 0808 800 0084 London office 02078327800 Fax 02078327801
Equinox Supported Housing – Aspinden Wood
A care home for people who have long term problems with alcohol, mental health and homelessness. Equinox staff support service users to minimise harm from alcohol dependence, whilst living in a safe environment. The centre serves people who have been drinking for many years and have additional problems related to exclusion such as homelessness.
Phone: 020 7237 0331
Equinox Supported Housing – Southampton Way (for men)
Equinox Southampton Way is a service that provides medium term accommodation and a recovery approach resettlement programme for men with enduring mental health problems who have led chaotic lives and / or have been institutionalised. Recovery plans are based around the service user’s needs, wishes and aspirations and provides the opportunity to re-engage with the support services.
Phone: 020 7252 6748
Eritrean Women’s Action for Development
This is a day centre for elderly Eritrean women providing a range of services including advice, information and translating/interpreting services.
Phone: 020 7274 9393
Website: http://google eritrean women's action for development
Every Pound Counts Lambeth
They offer advice to help you find out what benefits you’re entitled to, and how to access them. You may qualify for advice from the Every Pound Counts Service. If you do not qualify you can get advice from One Lambeth Advice. Every Pound Counts is available to the following Lambeth residents: people with disabilities welcomed.
Phone: 020 7926 5555 and ask for Every Pound Counts
Offers a counselling programme for men who want to change their violent and/or abusive behaviour. Also offers a telephone advice line for anyone concerned about a man’s behaviour. Holds meetings in south and north London. They run a 30 week therapeutic counselling programme designed to challenge, educate, inform, support and help men who have issues anger.
Phone: Adviceline: 020 7263 8884
Faces in Focus
Faces in Focus is a young people’s Counselling Service for 11 – 25 year olds who mainly live, study or work in Southwark and Lambeth. Young people can refer themselves or be referred by another organisation or agency. Young people can get help with issues such as: education, training and employment housing welfare benefits money.
Phone: Tel: 020 7403 2444
Families Affected By Addiction
A weekly support group for Lambeth family members/significant others, over the age of 18, affected by someone else’s addiction. The group is open for family members to attend for information and advice within a supportive and relaxed environment.
Phone: 020 7926 4457 / 07983 966 160
When drug addiction enters a family via one of its members, the effect can be devastating. If you have reason to believe or even a vague suspicion that someone close to you may have a drug problem, Families Anonymous knows how you feel. They know what it is like to be alone with this problem.
Phone: Helpline: 0845 1200 660: Office helpline (local rate) 020 7498 4680
Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across England. They have been building stronger families since 1869, and today work with over 45,000 families through over 130 community-based services. Thousands more are supported with financial assistance through education and welfare grants.
Phone: 020 7254 6251
Family Action Southwark – Building Bridges
Provides support to families where a parent is affected by mental illness. Aimed at people living in Peckham or Camberwell. Offers a service to the whole family to ensure that parents can recognise and meet their own needs and those of their children. Provides help with parenting skills, managing children’s behaviour, support with daily routines.
Phone: 020 3228 1846 / 1847
Family Action Southwark – Father’s Project
The Project works with fathers who have children aged 11 or under where there is a significant difficulty in the parent/child relationship, or where extra support is needed to enable the father to continue to care for the child. “Mellow Dads Parenting Programme” is a 16 week programme for Dads with children between 1 and…
Phone: 020 7252 8283 or 07761 559 816
Family Action Southwark – Newpin
Family Action Newpin supports parents who are the main carer of a child under the age of five to help them with bringing up the child. The support could be – to reduce isolation, to increase self-confidence, encouraging children to learn through play, to improve a child’s emotional and social skills, and to improve life skills.
Phone: 020 7252 8283
Family Lives is a national family support charity providing help and support in all aspects of family life. They’re here for you 24 hours a day, 7 days a week. They listen, support and never judge. They believe that happy children come from happy families. Specifically for Lambeth and Southwark (and Croydon) they support families all day long!
Phone: National Helpline 0808 800 2222; for London and the Southern Home Counties 020 3131 3150
Family Matters works to help relieve the mental and physical distress of children, adolescents and adults who have been victims of abuse, including sexual abuse and rape, together with their non-abusing family members and partners, and thus help to: Break the cycle of abuse. Reduce the incidence of suicide and self-harm amongst survivors. Reduce the pain, suffering of breakdowns.
Phone: Helpline: 01474 537392 - Office: 01474 536661
Family Rights Group
Offers advice and support to families involved with social services in child protection procedures or court proceedings, or are having problems getting family support services, adequate contact with their child or have other difficulties with regards to their child.
Phone: Freephone Helpline Number: 0808 801 0366/ Office: 020 7923 2628
Family Services UK
We are a charity based in Deptford, South East London SE8 providing low-cost therapy to individuals and families, walk-in counselling without appointment to those in crisis, as well as support groups, parenting workshops, psycho-educational programmes and activities to improve mental health wellbeing. You don’t have to be referred to our service by a GP.
Phone: Telephone: 020 8265 1177
Family Support Network
Provides training courses in English language, literacy, numeracy, IT and social and life skills. Childcare and advocacy services available for people undertaking courses.
Phone: 0208 835 9063/0208 835 9064
Fegans Child & Family Care
A Christian Charity that offers support for families and children. We provide practical help such as form filling, or emotional support such as listening, befriending and encouragement, counselling. Parent and toddler group Thursdays 10am-12 noon. Home visits possible. The counselling service is for children and families (individual or as a family group).
Phone: Lambeth: 020 7820 3759
Ferndale Community Sports Centre
Ferndale Community Sports Centre is home of some of the best five-a-side football pitches in South London. It is managed by Greenwich Leisure Ltd (GLL) which is a charitable social enterprise. We also offer tennis and netball, indoor pavilion with activities room for keep fit classes.
Phone: 0845 130 8998
First Person Plural
First Person Plural (FPP) specialises in working for and on behalf of all those affected by Dissociative Identity Disorder (DID) and similar complex trauma-related dissociative identity conditions. These similar conditions include type 1 Dissociative Disorder Not Otherwise Specified (DDNOS), and a type of Other Specified Dissociative Disorder (OSDD) which is described as DID-like.
Phone: 01902 820 082
First Step Trust (FST) Lambeth
First Step Trust (FST) is an innovative charity which runs social enterprises to provide work and training opportunities for people excluded from work because of mental health issues or other disadvantages, including drug and alcohol recovery problems and a history of offending. We provide a commercial environment which people can join, on a voluntary basis.
Phone: Office number: 020 8761 0776
Fisher Meredith LLP
We know that when you are faced with a legal problem you’ll want it resolved quickly and without fuss. Fisher Meredith is a London based law firm that has been providing successful outcomes for individuals and businesses since 1975. Fisher Meredith offers a wide range of legal services to individuals, businesses and other commercial organisations.
Phone: 020 7091 2700
Flaxman Leisure Centre
Phone: 020 7926 1054
Food Addicts in Recovery Anonymous
Organisation with headquarters in the United States of America offering 12 step recovery programme. The following groups meet weekly in London: Tuesday at 7:30 p.m.: Trew Era, 30 Whitmore Road, London N1 5QA (Julia S 07756 772323) Saturday at 11 a.m.: YMCA, 112 Great Russell Street, London WC1B 3NQ (Saffron D 07989 392825 or Vanessa)
Phone: 07989 392 825
Foodbanks provide three days nutritionally balanced emergency food and support to local people who are in crisis. There is a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK. Foodbanks work on a voucher scheme. Vouchers are given to those in need by different agencies.
Phone: 07722 121 108
Foodbanks provide three days nutritionally balanced emergency food and support to local people who are in crisis. There is a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK. Foodbanks work on a voucher scheme.Vouchers are given to those in need by different agencies.
Phone: 020 7732 0007
Forensic High Support & Recovery (Southwark)
The Forensic and General High Support Team is a community mental health team (CMHT). They provide intensive support, monitoring, rehabilitation and advice for people, aged 18-65, who have severe and ongoing mental health problems and learning disabilities, and a history of offending. They provide care for people with complex forensic needs that require 24 hour…
Phone: 020 3228 9800 (was 020 3228 7168)
Forensic Intensive Psychological Treatment Service (FIPTS)
Assessment, treatment and management of people with personality disorders who are identified as presenting a high risk of causing serious harm to others, includes community team, community residential service and 15 bed medium secure unit. Aims to reduce and manage risk in the least restrictive environment possible, reduce personality pathology and associated suffering and distress.
Phone: 0203 228 6516
Forest Hill Group Practice
Counselling Service : The practice has counsellors on site several days of the week. You will need to see one of the GPs for referral to the counselling team. Mental Health Service: The practice has a mental health worker who can see patients with common mental health problems such as anxiety, mild to moderate depression.
Phone: 020 8299 1234
Foundation 66 (NSW Housing Team)
Referrals come to us through different services depending on the local borough.
• We will accept self-referrals from suitable individuals.
• Completion of our referral form is required.
Phone: 020 7326 1882
Foundation 66 – Head Office (now a subsidiary of Phoenix Futures)
Head administrative office of organisation running a range of services for people with alcohol related problems, including direct access centres, counselling, complementary therapies, groups, structured day programmes and aftercare, supported housing and tenancy support.
Phone: 020 7234 9940
Fred Francis Day Centre for Older People
Fred Francis is a day centre which offers a variety of activities for older adults with dementia or mental health problems. Run by Southwark Council. This service is only available to residents of Southwark after having had an assessment of their needs by Adult Social Care. Activities include: – Arts and crafts – Exercise group.
Phone: 020 7525 2980
Freedom from Torture
Freedom from Torture, formerly the Medical Foundation for the Care of Victims of Torture, has been working for more than 30 years to provide direct clinical services to survivors of torture who arrive in the UK, as well as striving to protect and promote their rights. Since its inception, over 50,000 individuals have been referred.
Phone: 020 7697 7777
A Freedom Pass entitles the holder to 24-hour free travel across Transport for London’s networks, except for some river boats where travel is half price. Travel is free for Freedom Pass holders on London Underground, Overground, DLR and all bus services 24 hours a day.
Phone: Tele: 020 7926 7777
Functional Family Therapy Service (Southwark)
For Southwark Families with children 10 to 17 years of age. The Families’ First team are a team of family therapists trained in the Functional Family Therapy model (FFT). FFT is an evidence based family therapy approach to working with young people and their families where the adolescent in the family presents ‘externalising behaviours’ and crime.
Phone: 020 7525 5784
Galop – LGBT & Anti-violence charity
Galop is the LGBT anti-violence charity, making life safe, just and fair for LGBT people. Galop gives advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. Galop also supports lesbian, gay, bisexual, trans and queer people who have had problems with the police or have questions about the criminal justice system.
Phone: 0800 999 5428 / 0207 704 2040
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to do the same. GA members offer the hand of friendship to anyone who is looking to try and stop gambling.
GamCare operates the National Freephone HelpLine and remains the first port of call for anyone experiencing problems with their gambling. If you are concerned about the amount of time or money that you or someone you know is spending gambling, you can talk in confidence to the advisers free of charge over the phone.
Phone: Main switchboard: 020 7801 7000. Free HelpLine: 0808 8020 133.
Gateway Acupuncture Clinic
The Gateway Clinic is a specialist acupuncture clinic, offering treatment for patients with chronic long term conditions in Lambeth, Southwark and Lewisham. Offer: Full course of body acupuncture treatment. Accept GP referral for acupuncture treatment for the following conditions: Chronic pain (including musculoskeletal and neurological) Headaches and migraines. Accept self-referral: for HIV patients.
Phone: 020 3049 6930
For more than a decade, the GCFLearnFree.org program has helped millions around the world learn the essential skills they need to live and work in the 21st century. From Microsoft Office and email to reading, math, and more, GCFLearnFree.org offers more than 180 topics, including more than 2,000 lessons, 800+ videos, and 55+ inter actives.
National self-help friendship network of lesbians and bisexual women, disabled and non-disabled, of all ages. Taping circle and email group. Quarterly newsletter available in large print and in Braille and on cassette, as well as standard print. there is a phone contact for group members only. It’s aim is to lessen isolation of disabled lesbians.
Phone: Available to members only
General Medical Council
We are an independent organisation that helps to protect patients and improve medical education and practice across the UK. We decide which doctors are qualified to work here and we oversee UK medical education and training. We set the standards that doctors need to follow, and make sure that they continue to meet these standards.
Phone: 0161 923 6602
We’re the leading charity working with single parent families. Supporting, advising and campaigning with single mums and dads to help them meet their family’s needs. Since 1918 we’ve been supporting, advising and campaigning with single parents to help them meet their family’s needs and achieve their goals. Whatever success means to you.
Phone: Helpline: 0808 802 0925/ Office Manager: 020 7428 5420
GP Surgeries (Lambeth)
Click on the website link below to find GP surgeries in different localities across Lambeth
GP Surgeries (Southwark)
Click on the website link below to find GP surgeries in different localities across Southwark!
Grandparents Plus is the national charity which champions the vital role of grandparents and the wider family in children’s lives – especially when they take on the caring role in difficult family circumstances and when they have lost contact with children. We do this because we want to make children’s lives better. Campaigning for change for grannies!!
Phone: Main office: 020 8981 8001 Advice line: 0300 123 7015
Groundswell (Inclusive solutions to homelessness)
Groundswell is a registered charity which exists to enable homeless and vulnerable people to take more control of their lives, have a greater influence on services and to play a fuller role in our community. We deliver a range of innovative projects which put homeless people at the heart of solutions to homelessness.
Phone: 03000 039 600
GT Stewart Solicitors and Advocates
GT Stewart Solicitors are a team of solicitors who specialise in criminal defence work and public law challenges. They offer legal advice and representation on issues such as extradition and unlawful detention. They provide representation to people who are (or have recently been) detained under the Mental Health Act.
Phone: 020 8299 6000
Guernsey Grove Community Association
This association offers African Caribbean and British older people in Lambeth a variety of activities including arts and crafts, home and hospital visiting, discussion groups and excursions. The service can also assist in completing forms, arranging funerals and offers individuals bereavement counselling. Anyone who is over the age of 65, vulnerable through frailty, loneliness, bereavement.
Phone: 020 8671 7897
Guild of Psychotherapists (BAME low cost service)
The Guild runs a Clinic whose aim is to provide psychoanalytic psychotherapy for people on a low income (up to £18,000 per annum) who live in Southwark and Lambeth. The Clinic (near Waterloo) offers “Talking Therapy” – a once weekly 50-minute psychotherapy session at an agreed regular time for adults from Black, Asian and Multi-Ethnic backgrounds resident.
Phone: 020 7401 3260 / 020 7401 3370
Guy’s and St Thomas’ Hospitals
General Hospitals with inpatient and outpatient services. No A&E service. Services include: Centre for Parent & Child Support; Estia Centre; Home Treatment Team – North Southwark; Intensive Psychological Treatment Services; Job Ward – York Clinic; John Dickson Ward; Mental Health in Learning Disabilities; Occupational Therapy Services; Psychological Medicine – Liaison Team Guy’s Hospital; Ruskin Ward.
Phone: 020 7188 7188 – Switchboard (both hospitals)
Guy’s Hospital Estia Centre
Part of the Southwark Wellbeing Hub, a range of services for adults with learning disabilities and additional mental health and/or challenging needs. The centre’s main aim is to develop a variety of training initiatives for those supporting this client group. Aims to improve patient care through evidence based practice. Several ongoing research projects in progress.
Phone: 0203 228 6000
H.U.S.H. – Self-Harm Support Group
H.U.S.H. (The Hidden Universe of Self-Harm) was launched in 2001 and is a fully user-led self-harm support group based in East London. It is for anybody over the age of 16, male or female, who self harms. H.U.S.H is held every Thursday, 4.00pm – 6.30pm, and members also go on outings. Members of the support group.
Phone: Land line: Susan Dean 020 7093 1299 Mobile: Susan Dean 07709 612 847
Headway – The Brain Injury Association
Aims and objectives Our Mission is: To promote understanding of all aspects of brain injury and provide information, support and services to survivors, their families and carers. In addition, Headway will campaign to reduce the incidence of brain injury.
Phone: Tele: 0808 800 2244
Health Inclusion Team
A nurse-led specialist community health inclusion team, part of the NHS, to support vulnerable people who have difficulty accessing primary care services (eg GPs and nurses), such as homeless people, refugees, asylum seekers and people with addictions. The clinics are run at day centres, drug and alcohol services and hostels in Lambeth, Southwark and Lewisham.
Phone: 020 7188 7188 also 020 3049 4700
Healthwatch Lambeth is part of a national network of local Healthwatch organisations working to ensure your voice counts when it comes to shaping and improving local health and care services, now and in the future.
Phone: Tele: 020 7274 8522
Healthwatch is here to make sure your views on local health and social care services are heard. They are the independent champion for patient and public voice in improving health and social care. They bring people together to influence and improve services, share your experiences with them.
Phone: 020 7358 7005
Hearing Voices Network
Hearing Voices is a national organisation involved in supporting self-help groups for people to explore their voice-hearing experiences in a safe and confidential way, and to develop non-medical approaches to understanding and dealing with voices. Provides helpline, information, newsletter, publications, also involved in hosting conferences and training.
Phone: Information and enquiries 0114 271 8210; London-based groups 020 7625 9042; Southwark group 020 3228 1800
Help For Carers
Help For Carers (formerly known as Crossroads) provides relief from the stresses experienced by people who look after someone with a care need caused by disability, illness or age and need some home-based support. The organization provides a home-based respite service for the carers of older people and adults and children with physical or learning disabilities.
Phone: 020 8648 9677
Help For Hoarders
This website provides information, support and advice and creates awareness about this secretive condition, for hoarders and their loved ones. It also has information about local support groups.
Helplines Partnership is the membership body for organisations that provide helpline services in the UK and internationally. We facilitate high quality service delivery to callers by providing services, including training, contact solutions, a Helplines Quality Standard, tailored support and information resources.
Phone: General Enqiuries: 0300 330 7777
Hexagon Housing Association
Hexagon is an innovative and responsive Housing Association working in partnership with a range of local authorities to meet housing and care needs across South East London. Hexagon has been providing high quality housing, care and support services to vulnerable client groups for more than 20 years.
Phone: General enquiries: 020 8778 6699 / Repairs freephone: 0800 393 338.
The Female Prisoners Welfare Project (FPWP) is a charity which provides support for females of all ethnic origins and nationalities within the UK criminal justice system. Hibiscus is branch of the FPWP aimed at the special needs of foreign national women imprisoned in the UK and ensure that they understand the British Criminal Justice system.
Phone: 020 7278 7116
HIV Liaison Service
A multi-professional team of HIV Mental Health Specialists who aim to increase the capacity for mainstream mental health & HIV services to support people living with HIV, who also have a significant mental health problem. Provide advice, training and liaison work to a wide range of statutory and non-statutory mental and physical health care services.
Phone: 020 3228 5121
Hoarding UK claims to be the only UK-wide charity solely dedicated to supporting people affected by hoarding behaviours. Their aim is to empower individuals experiencing hoarding behaviours to achieve spatial and personal change, to reduce isolation and improve their health and well-being.
Phone: 020 3229 1600
Home Treatment for Older Adults (Lambeth, Lewisham and Southwark)
Home Treatment (Lambeth, Southwark and Lewisham) care for people aged 65 and over with severe mental illness who would benefit from assessment and treatment at home as an alternative to hospital. Our aim is to provide short-term treatment for people who are having a mental health crisis.
Phone: 0203 228 2304
Home Treatment for Older Adults (Lambeth, Lewisham and Southwark)
Home Treatment (Lambeth, Southwark & Lewisham) provides care for people aged 65 and over with severe mental illness who would benefit from assessment and treatment at home as an alternative to hospital. The aim is to provide short-term treatment for people who are having a mental health crisis.
Phone: 020 3228 2304/020 3228 2761
Home Treatment Team – Lambeth
Home Treatment (Lambeth) provides a service for people, aged 18-65, with severe mental illness who would benefit from assessment and treatment at home as an alternative to Hospital. They provide care for people who live in the London Borough of Lambeth. We provide short-term treatment for people who are having a mental health crisis.
Phone: 020 3228 6220 / 020 3228 6258
Home Treatment Team – Southwark
The Home Treatment Team provides a community based service to support people with mental illness living in Southwark, aged 18-65. They seek to support people at home in order to avoid the stress, anxiety and upheaval that can happen with a hospital admission.
Phone: 020 3228 3500 / Team pager: 07659127117
Home-Start Lambeth offers support, friendship and practical help to families across Lambeth. They train volunteers who are usually parents themselves to visit families with at least one child under 5, in their homes and they also run weekly family support groups.
Phone: 020 7924 9292
Provides support and friendship for families with a child under the age of five, particularly when they are going through difficult times, or feeling isolated without friends and family nearby, or coping with illness or disability. Difficulties may include: Loneliness, Ill health, Isolation, Relationship difficulties, Post-natal illness, Poverty, Multiple births, Disabilities, Bereavement, Mental health problems, or Children.
Phone: 020 7737 7720 - Our co-ordinators number (020 7737 7720).
Homeless Link – Mental Health and well-being project
Homeless Link is currently working on a project, supported by the City Bridge Trust, to improve mental health services for homeless people across London. Their aim is to ensure that homelessness services are psychologically informed environments.
Phone: 020 7840 4430
Homeless Outreach Team (START) – Lambeth, Lewisham & Southwark
Homeless Outreach (START) is a small multi-disciplinary assessment team for street homeless people in Lambeth, Southwark and Lewisham. Their role is to engage and assess homeless people with severe mental health problems and to refer them on to local mainstream services. They do not provide care co-ordination and they are not a housing team.
Phone: Reception 020 3228 1800 or Duty 10am – 4pm 020 3228 5911
Hope Again is Cruse Bereavement Care’s website for young people. Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies.
Phone: 0808 808 1677
Hope Worldwide (ODAAT)
ODAAT stands for One Day At A Time. It is a drug and alcohol recovery programme that is structured as a three-stage quasi-residential programme with professional therapeutic input. The programme utilises one to one and group counselling, 12-step therapy groups, relapse prevention, anger management and life skills groups as well as social and sporting activities.
Phone: 020 3659 4809
Hopeway Ministries International
Hopeway Ministries International is the community development department and outreach arm of of Hopeway Church, a young and vibrant group based in Southwark council London with about 80 percent membership of young people. Hopeway, is driven with the passion to change lives and continues to achieve this by offering it’s weekly free coffee days.
Phone: 02036057823 or 07572363199
Housing – Lambeth Service Centre
Provides a service which can help with organising repairs, deal with enquiries, arrange tenancy and rent appointments and raise complaints with appropriate services.
Phone: 020 7926 6000 - Lambeth Service Centre; 020 7926 6700 - for leaseholders; 020 7926 6666 - Council tenants emergency repairs (24 hours)
Housing Ombudsman Service
The Housing Ombudsman is set up by law to look at complaints about the housing organisations that are registered with us. The service is free, independent and impartial. On 1 April 2013 the new Housing Ombudsman Service was launched with an extended jurisdiction covering all housing associations and local housing authorities. Some managing agents and private landlords are also members.
Phone: Tele: 0300 111 3000
IAPT – Lambeth & Southwark Talking Therapies Service
Improving Access to Psychological Therapies (IAPT) services have been developed to provide talking therapies for anyone who is: Feeling down, low or depressed Feeling stressed or anxious Finding it hard to control worrying Anxious in social situations Experiencing panic attacks Experiencing flash backs of traumatic events caught up in excessive washing or checking etc.
Phone: Lambeth: 0203 228 6747 Southwark: 0203 228 2194
IKWRO Iranian and Kurdish Women’s Rights Organisation
IKWRO’s mission is to protect Middle Eastern and Afghan women and girls who are at risk of ‘honour’ based violence, forced marriage, child marriage, female genital mutilation and domestic violence and to promote their rights. It provides direct services for women and girls, including advocacy, training and counselling. IKWRO’s mission is to protect Middle Eastern people who are bang in trouble.
Phone: 020 7920 6460
Immigration Advice Service
At the Immigration Advice Service they specialise in a wide range of UK visa, nationality and asylum applications to the UK Border Agency, the Home Office department responsible for controlling immigration. Their expert immigration lawyers can provide advice, practical assistance and professional representation to guide you through the application and decision-making process from start to finish.
Phone: Main office 0333 414 9244, London 020 3733 7809
Independent Age provides information and a national advice service for older people, their families and carers. View their range of up-to-date information factsheets on the most common issues faced by older people, such as benefits and entitlements, moving into a care home, paying for care and much more.
Phone: Tele: 020 7605 4200. Advice line: 0800 319 6789
Information Commissioner’s Office
Their mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. They do this by overseeing the laws that give you rights about the official information you can see and the personal information that organisations hold about you.
Phone: Helpline 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Ingeus Work Choice
Ingeus was founded on the core belief that work is good for the individual, good for the economy and good for society. They believe that everyone has potential and that, given the right guidance, support and training; every individual can progress and flourish.
Phone: Croydon Office 020 8240 4459
Innisfree Housing Association
From the management of short-life housing in one borough, Innisfree has grown substantially and now owns over 500 homes, mainly in North & West London. They provide family homes, a very successful scheme for Irish Elders, as well as supported housing for vulnerable single people.
Phone: Tel: 020 7625 1818
INQUEST is a small charitable organisation with a staff team of eight and the only organisation in England and Wales that provides a specialist, comprehensive advice service to bereaved people, lawyers, other advice and support agencies, the media, MPs and the wider public on contentious deaths and their investigation.
Phone: 020 7263 1111
Insight Southwark – Drug & Alcohol Service
At Insight Southwark we offer a fantastic, vibrant service for children and young people who require support and information about their own or a parent’s substance misuse problems. We are open to children and young people up to the age of 24 who are living in Southwark or attending school in the borough. We have…
Phone: 020 3696 9690
Institute for Optimum Nutrition
The Institute for Optimum Nutrition is an independent, not for profit educational charity whose principal activity is to further the knowledge and practice of optimum nutrition. Its objectives are: To advance education of the public and health professionals in all matters relating to nutrition.
Phone: 020 8614 7800
Integrated Psychological Therapy Team
This is a specialist psychological therapy service (secondary care) that provides assessment, care and treatment for people aged 18-65 who have a severe mental illness and live in the London borough of Lambeth. Referrals are accepted by mental health professionals from IAPT and CMHT’s.
Phone: 020 3228 9404 and 020 3228 9412
Intervoice – The International Hearing Voices Network
Web-based network of groups and individuals interested in developing practical approaches to hearing voices which recognise the value of individual experience and challenging the stigma associated with mental health diagnoses. Website provides online forum, news and information.
Phone: 020 7625 9042
Into the Light
Into the Light is a not-for -profit organisation to provide a place of understanding and support for those who have experienced child sexual abuse. They offer support, counselling, information and resources to those effected by sexual abuse and their supporters.
Phone: None listed on the website
Jamyang Buddhist Centre
Tibetan Buddhist meditation and study centre which welcomes everyone of any faith or none. Offers a programme of meditation, relaxation and study, retreats, bookshop, library and yoga classes. Includes the Courthouse Community Centre which runs ‘Repaying the Kindness’ – a free programme of events for carers living in Southwark and Lambeth, including retreats and all that Hippie gear!
Phone: 020 7820 8787
Jewish Association for the Mentally Ill (JAMI)
Jami’s main focus is on recovery, and all the services offered have this end goal. Jami believes that recovery from mental ill health is possible through giving people control over their lives by means of real choice and participation. The organisation aims to give people the resources and support necessary to lead as ‘ordinary’ a life as is possible in a really fucked up World.
Phone: 020 8458 2223
Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, they give care and support to 7,000 members of the community and their families. They provide services to: Older people People with mental health needs Holocaust survivors People with dementia People who care for others who have been affected by this historical event.
Phone: Helpline: 020 8922 2222 Main Switchboard: 020 8922 2000
Jewish Woman’s Aid JWA
Our services All JWA’s services aim to enable and empower you to take back control of your life. And all our services are free and totally confidential. Our trained staff will provide you with information, advice and support that is relevant to your own circumstances. The services that we can offer women affected by abuse is befriending and advocacy.
Phone: 0808 801 0500
Jobcentre Plus in Lambeth
Advisors are able to help you find employment based on your circumstances, current employment status, and any benefits and allowances you are receiving. You can also receive help with applying for any benefits you might be entitled to.
Phone: 0845 604 3719
Jobcentre Plus in Southwark
Advisors are able to help you find employment based on your circumstances, current employment status, and any benefits and allowances you are receiving. You can also receive help with applying for any benefits you might be entitled to.
Phone: London Bridge: 0345 604 3719. Peckham: 0345 604 3719.
Joint Council for the Welfare of Immigrants
JCWI is an independent national charity. We work to ensure justice and fairness in immigration, nationality and asylum law and policy and we provide direct legal advice and assistance to those affected by UK immigration control.
Phone: 020 7251 8708 for general and legal
Kairos Community Trust (Detox hostel)
In 2017 Kairos Community Trust is celebrating its 25th anniversary. They are dedicated to helping homeless men and women with drug and alcohol problems. They do this through detox and rehab programmes and a network of 29 supported move-on houses across six London boroughs (Brent, Lambeth, Lewisham, Merton, Southwark and Wandsworth).
Phone: 020 7277 6264
Bullying is the repetitive, intentional hurting of one person or group by another person or group, where the relationship involves an imbalance of power. It can happen face-to-face or through cyberspace , and comes in many different forms.
Phone: 020 7730 3300
Kings College Hospital
Assessment & Liaison Service 020 3299 3181 They offer inpatient and outpatient mental illness assessments by psychiatrists for people aged 18-65. They also provide psychiatric assessments within Emergency Departments to determine if people need mental health care and treatment at hospital.
Phone: 020 3299 9000 reception
Lambeth Accessibility Checker
The new Lambeth guide includes physical access information on 294 council owned buildings. Lambeth Council has worked with DisabledGo to produce an easy-to-use and searchable guide that sets out access information on key public facilities in the borough. From our schools, leisure centres, parks and libraries, to pharmacies and health centres, the guide provides information on all kinds of stuff.
Phone: 01438 842 710
Lambeth Asian Centre
Lambeth Asian Centre (LAC) have been supporting Lambeth’s over 50’s for 17 years. They run a drop in session at Wood Lawns Day Centre in Streatham every Wednesday between 1-4 pm. During the afternoon they organise activities, such as computer lessons, yoga and music, provide snacks and can offer practical and emotional support and advice.
Phone: Raj Acharya 07931 650337, Woodlands Centre 020 8769 5922
Lambeth Autism Group (National Autistic Society Lambeth Branch)
Lambeth Autism Group is the local branch of the National Autistic Society. They are a group which provide a wide range of support and information and raise awareness of autism on a local and national level. Social support includes a monthly coffee mornings for parents/carers, a weekly young adult social club, monthly book group and intense yoga group.
Phone: National Membership Enquiries: 0808 800 1050
Lambeth CCG (Clinical Commissioning Group)
Lambeth CCG (Clinical Commissioning Group) is responsible for commissioning or ‘buying’ healthcare services for the people who live and work in the borough. Clinical Commissioning Groups or ‘CCGs’ are a new kind of organisation. They were created in April 2013 after NHS reforms and are made up of all the local GP surgeries.
Phone: 020 3049 4444
Lambeth Chinese Community Association
The Association offers a range of services for the community in their centre at 69 Stockwell Road. They welcome everyone to join in and become a member (sliding scale of membership from £ 8 to £12 per year). Their services include a Tuesday lunch club and Tai Chi classes for members, a Saturday Chinese school and a Shaolin 36 Chambers dance class.
Phone: 020 7733 4377
Offers a wide range of general courses, some vocational and many leading to qualifications. Phone for details or a prospectus or visit their website. Offers a Learning Support Service for people with mental health needs if they request it. Also runs ‘Return to Learning’ course especially for mental health service users.
Phone: Switchboard: 020 7501 5010; course information: 020 7501 5000
The London Borough Council Of Lambeth provide a broad range of services for local residents. These include help finding a home and landlord and tenant advice, administrating council tax and housing benefits, adult and children’s support services, running schools and managing admissions, managing parking permits and parking fines and registering to vote.
Phone: Main number: 020 7926 1000
Lambeth Elderly Association from Vietnam
A day centre aimed at the older people from the Chinese and Vietnamese communities. The centre provides lunch, range of social and recreational activities, translating services, befriending and home visiting services. Please note that transport can be provided for older people with mobility problems. Languages spoken include Cantonese and Vietnamese.
Phone: 020 7498 2465
NHS psychiatric hospital with inpatient, outpatient and rehabilitation facilities. No A&E facilities. Services include: Triage Ward 020 3228 6181 Bridge House Ward (Female) 020 3228 6631 Psychosis service Bridge House Ward (Male) 020 3228 6636 Psychosis service Eden Ward (Psychiatric Intensive Care Unit PICU) & Place of Safety Assessment Unit 020 3228 6155 Luther King Ward.
Phone: 020 3228 6000 - Switchboard
Lambeth Housing Options & Advice Services (Lambeth Council)
The team are based at Olive Morris House and give help and advice on a range of housing issues, including help if you are homeless. First Contact Team- This team operates from the Customer Services Centre at Olive Morris House, 18 Brixton Hill, SW2 1RD.
Phone: 020 7926 4200
Lambeth Law Centre
Lambeth Law centre offers legal advice, appointments and representation on housing, welfare rights, debt, immigration, employment and discrimination in the workplace. They can provide appeal representation and work on legally complex cases. Lambeth Law Centre works with a network of advice agencies in Lambeth who provide free, independent, confidential, impartial advice in housing, debt, welfare rights. Employment support.
Phone: 020 7840 2000 ( Lambeth Law Centre) 0800 254 0298 One Lambeth Advice
Lambeth Living Well Network Hub
The Living Well Network Hub sits at the centre of a network of mental health services and organisations which people in Lambeth can access when needed. Call the hub on 020 3691 5080 or introduce yourself by emailing: firstname.lastname@example.org or email@example.com . The Hub has the following organisations working in it: South London and Maudsley Foundation NHS Trust (SLAM) Certitude and Look Ahead Thames.
Phone: 020 3691 5080
Lambeth Mediation Service
Provides an independent and confidential mediation service for tenants and residents of Lambeth in dispute with a neighbour about issues such as noise, rubbish, animals, property damage, boundaries and fences and harassment and abuse. Mediation is provided by trained volunteers. Also school-based programmes and mediation for workplace relationship problems.
Phone: 020 8678 6046
Lambeth Somali Community Association
The aim of the Association is to address the welfare, social, cultural and development needs of the Somali people. This Association offers advice on housing, welfare rights, health, immigration, employment and training for the Somali community. In addition you can get help to access health and social services as well as translating/interpreting services.
Phone: 020 7738 6372
Lambeth Stop Smoking Service
This free stop smoking service aims to help people to give up smoking. They provide advice, support and encouragement to help you stop smoking for good. Based at Guy’s and St Thomas’s Hospital, there are a number of clinics throughout the borough where this service is provided. What do they offer? – trained advisers to help smokers quit the weed!
Phone: 0800 856 3409 or 020 3049 5186; stop smoking clinics 020 7188 7188; Guy's and St Thomas's 020 7188 0995
Late Spring Bereavement Support
A new project initially for women over 70 to help them support one another, offer advice on practical matters and help them move forward in a safe environment. Aims to be both restorative and informative. Groups held at Southwark Pensioners Centre. The aim of the project is to: • Identify and reach people aged 70+
Phone: 01442 262966
Latin American Disabled People’s Project
They help to improve the quality of life of disabled Spanish and Portuguese speaking people living in London. They also work with carers, families and communities to improve the quality of their lives, break isolation and support community integration. This includes support for people with mental health problems. Services include a Wellbeing and Mental Health Project.
Phone: 020 7793 8399.
Latin American Women Rights LAWRS
The Latin American Women’s Rights Service (LAWRS) is a human rights, feminist organisation which supports the immediate and long term needs of Latin American women migrants in the UK. Their aim is for Latin American women in the UK to be free from violence, abuse and exploitation, to be economically secure in the UK.
Phone: Phone Number: +44 020 7336 0888, +44 084 4264 0682
LEO (Lambeth Early Onset) Community Team
The Lambeth Early Onset (LEO) Community Team is part of the LEO Service, which includes the Crisis Assessment Team (CAT) and inpatient Unit. Also known as the Early Intervention Service. LEO Community Team supports younger people, aged 16-35, who are experiencing mental illness for the first time.
Phone: 020 3228 7200
LEO (Lambeth Early Onset) Inpatient Unit
18 bed acute psychiatric admission ward. Offers assessment and treatment specifically for people aged 16-35 years who are initially referred to LEO during a first or second psychotic episode. The unit comprises of 10 male and 8 female beds which are all single rooms with an en-suite toilet.
Phone: Ward 020 3228 6241/6241, Call Box on ward 020 7326 7120, Slam Switchboard 020 3228 6000
Lewisham Southwark College
Lewisham Southwark College is a further education college, with three campuses across south east London with easy access from the tube/DLR, buses and trains. The college passionately believes in encouraging talent in a friendly and supportive environment and deliver a range of exciting, vocational courses.
Phone: General Enquiries: 020 3757 3000 Course Enquiries: 0800 834 545 (freephone)
Liberty (The National Council for Civil Liberties)
Liberty is also known as the National Council for Civil Liberties. Founded in 1934, they are a cross party, non-party membership organisation at the heart of the movement for fundamental rights and freedoms in the UK. They promote the values of individual human dignity, equal treatment and fairness as the foundations of a democratic society.
Phone: Advice Line- 0845 123 2307 or 020 3145 0461 Office 020 7403 3888
Library Services (Lambeth)
Mobile library allows you to borrow up to 15 items. There is a library stop within half a mile of every home. Home visit service visits individuals who are unable to travel, also visits residential homes offering a selection of books and cassettes for residents.
Phone: 020 7926 0750
Lifeline Southwark is a free, safe and confidential drug and alcohol service for any adult over the age of 18 who lives in the London Borough of Southwark. The service supports all people from any background, who uses any kind of drug and/or alcohol and who wants to recover or change.
Phone: 020 7358 7266
They provide information about self-injury and while they never tell anyone to ‘stop’, they do support people as and when they choose to make changes in their lives. LifeSIGNS is a user-led small charity creating understanding about self-injury.
Link Age Southwark
Link Age Southwark is a vibrant local charity providing friendly volunteer support to over 500 isolated, older people in Southwark. We have been working in Southwark for over 23 years, reducing loneliness and isolation and helping older people maintain active lives within the community.
Phone: 020 8299 2623
Lister Health Centre
This practice is located in the heart of Peckham in South London, opposite Peckham Academy and they offer service for mental health issues.
Phone: 020 3049 8430
Local Government and Social Care Ombudsman
This is the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. They are a free service. They investigate complaints in a fair and independent way and do not take sides.
Phone: Helpline 0300 061 0614. Text "call back" to 07624 811 595.
London & Quadrant Housing Trust
L&Q is one of the UK’s leading housing associations and one of London’s largest residential developers. Their website says the following:- Our Chief Executive is David Montague. We own or manage over 70,000 homes in London and the South East. We were set up in 1963 and our first office was in St Mary Magdalene.
Phone: 020 8852 9181; L&Q Direct 0300 456 9996; L&Q offices 0300 456 9998
London Care (South London office)
London Care provides homecare services in people’s own homes to help them to continue living at home, for example help to get washed and dressed. This service can be purchased directly by the individual, or by the Council on behalf of the individual.
Phone: 020 7232 0718
London Clinic of Psychoanalysis
Psychoanalysis is a specific approach to the understanding of mental functioning and the treatment of mental distress. Psychoanalysis recognises that we have impulses, perceptions and thoughts, which we are not consciously aware of, and that conflicts in these unconscious aspects of our minds can give rise to disturbance and symptoms.
Phone: 020 7563 5002 (clinic) 020 7563 5000 (general number)
Established in 1972 London Friend is the UK’s oldest Lesbian, Gay, Bisexual and Trans charity. They support the health and mental well-being of the LGB&T community in and around London. They offer counselling and support around issues such as same-sex relationships, sexual and gender identity and promoting personal growth and self-confidence.
Phone: Office 020 7833 1674; Helpline 020 7837 3337 or 0330 330 0630 (Switchboard)
London Irish Centre
Advice drop-in centre for the Irish community and newly arrived in London offering a variety of social and cultural activities including an alcohol-free social club and an elders day centre and outreach service. Also a runs a volunteering programme and survivors project. Advice service offers assistance with issues including housing, welfare benefits, repatriation, debt and advocacy.
Phone: 020 7916 2222
London Irish LGBT Network
The London Irish LGBT Network provides a safe, inclusive, knowledgeable and social space for all Irish LGBT people in London. The Network offers an opportunity to meet like-minded people. In short, they are a unique organisation in London, celebrating, representing and campaigning on behalf of Irish LGBT culture and linking them to the wider Irish community.
Phone: 07821 601 981
London Lesbian & Gay Switchboard
At Switchboard we provide an information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality They listen to all kinds of calls, and take everyone seriously. Whatever made you call, They are glad you did and want to help you.
Phone: Helpline: 0300 330 0630 or Office 020 7837 6768
London Nightline is a confidential listening, support and practical information service for students in London. They support students from around 40 universities in London. You can talk to them about anything – big or small – in complete confidence.
Phone: 0207 631 0101
London South Bank University Legal Advice Clinic
The Legal Advice Clinic is a free public drop-in advice service staffed by LSBU law students working under the supervision of practising solicitors. They provide basic information on any topic. They provide generalist advice in all social welfare matters (except immigration). They can direct you to appropriate local advice and legal services.
Phone: 020 7815 5450
London Street Rescue
London Street Rescue is a Greater London Authority and Mayor of London funded service helping rough sleepers off the streets and into accommodation. Every night of the year, London Street Rescue are out and about across all London boroughs that don’t have their own outreach team, acting as a safety net for some of society’s.
Phone: 020 7702 4260
Look Ahead (Care & Support)
Look Ahead are specialists in delivering mental health, learning disabilities, homelessness and young people services. They know that individuals with all kinds of mental health needs can and do recover – this belief is crucial to how they support people. They design and deliver recovery-focused and person-centred services with their health partners.
Phone: 020 7368 4600
Loughborough Farm: community food growing spaces
The Loughborough Farm is a community food growing project in Loughborough Junction. The aim is to build a network of growing spaces around Loughborough Junction on pieces of land that are currently derelict or underused. The food grown will be for local consumption and it is given away at the farm gate for a small donation.
Phone: 0207 733 1744
Luther King Ward – Lambeth Hospital
Luther King ward is in Lambeth Hospital and provides care for men with acute mental illness who live in the London Borough of Lambeth. They provide psychiatric assessment, treatment and care for men who require hospital treatment and helps to reduce the risk of harm to self and others. After hospital discharge, the ward team transfers their care to CMHT.
Phone: 020 3228 6135 / 020 3228 6423 / 020 3228 6000 (Switchboard)
Mackintosh Law is a specialist law firm providing expert legal advice and representation to disabled clients in the niche areas of mental capacity and community care. Nicola Mackintosh QC (Hon) is the Sole Principal of the firm. Nicola is nationally recognised as a leading lawyer advising and conducting complex casework for disabled clients.
Phone: 020 7357 6464
Managed accommodation with South London and Maudsley NHS Foundation Trust
Highly supported accommodation across South London, provided by SLAM. This directory with the Quality Care Commission provides a list of supported accommodation, for people with mental health conditions, people who require nursing or personal care, or people with dementia. The list includes specialist adolescent and women’s services. Each specialist care unit has its own contact details.
Phone: CQC 03000 616 161
Mankind Counselling (male victims of sexual abuse)
Mankind Counselling delivers specialist support services to men aged 18+ who have experienced childhood sexual abuse and/or sexual assault at any time in their lives. Please note that this service is based in Hove, Sussex, but there is a Resources Library on the website.
Phone: 01273 911 680
ManKind Initiative (male victims of domestic violence)
If you are a victim of domestic abuse, you are not alone, Mankind Initiative is here to help. No matter what your background, age, job, race or sexuality, they are here to give all the support we can.
Phone: 01823 334 244
Manor Place & Sir John Kirk Close
Manor Place and Sir John Kirk Close Surgeries form part of The Walworth Partnership. The Walworth Partnership is a group of General Practitioners who are committed to providing the best healthcare provision to the people of Walworth and the Borough of Southwark. Both Practices offer an in-house Counselling service.
Phone: 020 7708 6599, 020 8693 9066
Mary Macarthur Holiday Trust
The Mary Macarthur Holiday Trust helps to qualify applicants for financial assistance towards holidays for women in need of a holiday by reason of age, poverty, infirmity, disablement or social or economic circumstances. Under the terms of The Trust, grants are only available to women over the age of 18, who have not had a holiday in recent years.
Phone: 02920 359 091
The Maudsley Hospital provides the widest range of NHS mental health services in the UK. It also provides substance misuse services for people who are addicted to drugs and alcohol. The Maudsley Patient Advice and Liaison Service (PALS) is a freephone telephone service where you can get advice and information about our services.
Phone: 0800 731 2864
Maytree Respite Centre
“A sanctuary for the suicidal”. The Maytree Suicide Respite Centre is the only place of its kind in the UK and fills a gap in services, between the medical support of the NHS and the helplines and drop-in centres of the voluntary sector.
Phone: 020 7263 7070
Memory Service (Lambeth & Southwark)
The Southwark and Lambeth Integrated Memory Service (SLIMS) offers comprehensive assessment, treatment and support options to anyone over the age of 18 with mild to moderate memory problems likely to indicate dementia. Its multidisciplinary team work in collaboration with the Alzheimer’s Society. They offer a comprehensive assessment package based on the principles of recovery and staying well.
Phone: 020 3228 0570
Men’s Advice Line
Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). They help by giving you time to tell your story; offering emotional support; providing practical advice; and signposting you to other services for specialist help. They help and advise: Heterosexual male victims of domestic violence.
Phone: Men's Advice Line: Freephone 0808 801 0327
Mencap (Lambeth & Southwark)
Lambeth & Southwark Mencap is a voluntary organisation which is a registered charity & company limited by guarantee. They are managed by a Voluntary Board of Trustees, which includes parents & relatives of people with learning disabilities, professionals and volunteers. Lambeth & Southwark.
Phone: 020 8655 7712
Mental Capacity Act
The Mental Capacity Act 2005, covering England and Wales, provides a statutory framework for people who lack capacity to make decisions for themselves, or who have capacity and want to make preparations for a time when they may lack capacity in the future. It sets out who can take decisions, in which situations, and how they are implemented etc.
Phone: 0300 456 0300 Office of the Public Guardian
Mental Fight Club
The mission of the Mental Fight Club is to put on imaginative events for people of all mental experience. Their latest endeavour, The Dragon Café, is open every Monday, 12:00 – 8:30pm, except in August, when it is closed. The Dragon Cafe provides a simple, affordable, healthy menu each week, and a wide range of on-site activities.
Phone: 07867 330 967
Mental Health and Learning Disabilities (Lambeth & Southwark)
The MHLD service provides community-based psychiatric and psychological assessment, advice and treatment for people, aged over 18, who live in the London Boroughs of Lambeth, Southwark and Lewisham. They care for adults with mental health problems and learning disabilities who may have emotional, behavioural, and social, communication or physical difficulties.
Phone: 020 3228 1060 (or 1057)
Mental Health Care
The Mental Health Care website contains information about psychosis. It was created specifically for family members and friends of people who have a diagnosis of schizophrenia, bipolar disorder, schizoaffective disorder or another illness that may result in the symptoms of psychosis.
Mental Health Foundation
National organisation aiming to help people survive, recover from and prevent mental health problems. Offers information, publications, reports, training materials and online services, leaflets, booklets, factsheets. Runs conferences and workshops. Promotes and finances research and development work, aims to influence policy and raise public awareness.
Phone: 020 7803 1100
Mental Health Law Online
The internet resource on mental health law in England and Wales, primarily for mental health practitioners, to which anyone can contribute. From April 2006 to September 2010 this website was called Wiki Mental Health. An internet resource on mental health law in England and Wales compiled and edited by website users.
Merton & Lambeth Citizens Advice Bureau
Citizens Advice Merton & Lambeth (CAML) is an independent charity that provides information and advice to help people who live, work or study in Merton or Lambeth to resolve problems.
Phone: Lambeth - 0800 254 0298. Merton - 0344 243 8430.
Metanoia Counselling and Psychotherapy Service
Metanoia Institute provides counselling and is one of the largest counselling and psychotherapy training organisations in Britain. Provides low cost counselling and psychotherapy. Metanoia Institute is a membership organisation with a directory of counsellors and psychotherapists around the UK.
Phone: 020 8579 2505
METRO Youth Services
METRO is a leading equality & diversity charity, providing health, community & youth services across London & the South East & national & international projects. METRO promotes health, wellbeing, equality & participation through youth services, mental health & wellbeing services, sexual & reproductive health & HIV services and community participation & involvement.
Phone: 020 8305 5004
Metropolitan Home Learning Project
The Home Learning Project in London provides volunteer English language (ESOL) teachers and learning mentors who give home-based one-to-one English language tuition and support to refugees who are unable to leave their homes, often due to mental health issues arising from trauma experienced in their countries of origin. The project, which is currently funded by the Big Lottery.
Phone: 020 3535 5368
Metropolitan Support Trust
Provides a number of different services for different groups of people in London and the Midlands. Lambeth mental health services include floating tenancy support, supported housing and residential care. Also provides accommodation service for rough sleepers and alcohol scheme for men. Their client groups include: – People experiencing mental ill-health – People with learning disabilities and their carers.
Phone: 020 3535 3535
Metropolitan: De Crespigny Park
The service at De Crespigny Park is for 18 to 65 year-old Southwark residents with a forensic mental health diagnosis who receive support from the High Support Rehab Team. De Crespigny Park comprises 12 self-contained one-bedroom flats with a shared garden and communal areas.
Phone: 0207 701 2221
MGEDT (Men Get Eating Disorders Too)
MGEDT is a national charity that offers support to men with eating disorders and their carers and families. The charity provides thorough informative articles and participatory forums to deal with this issue. They help increase awareness and understanding around eating disorders through media presence, events and workshops. Furthermore, MGEDT provides ways to alleviate sufferers isolation.
Migrant Help is a UK charity that has over 50 years experience of delivering support and advice services to migrants in the UK. It provides individuals with the resources and support they need to find safety, access appropriate services and information and develop greater independence.
Phone: Office 01304 203 977. Asylum Helpline 0808 8000 630. Asylum applications 0808 8000 631.
Mind (The National Association for Mental Health)
Mind provides advice, information and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. Supports around 200 local, independent affiliated Mind associations across the UK. Organises campaigns, conferences and training courses. Extensive range of books, leaflets, reports, factsheets and other publications available.
Phone: 020 8519 2122 - Main switchboard; Infoline 0300 123 3393: Legal Line 0300 466 6463
Mind and Soul Community Choir
Mind & Soul Choir was founded as a way of promoting mental wellbeing and reducing some of the stigma surrounding mental illness through singing. The choir meets every Wednesday evening from 6pm till 7pm in the gym at the Maudsley Hospital, Denmark Hill, SE5 8AZ.
Phone: 07599 501189
Mind Yourself (for Irish people in London)
Mind Yourself supports Irish people in London who want to improve or maintain their physical or mental health. They do this by providing health related one-to-one support (information, advice and advocacy), accompaniment to health-related appointments and group activities.
Phone: 020 7697 4753
Missing People – Message Home Helpline
Missing People is the only charity in the UK which is dedicated to bringing missing children and adults back together with their families. For their families, life can feel like a desperate and unbearable struggle as they wait for days or even years.
Phone: Helpline, call or text: 116 000. Office 020 8392 4590
Morley College – Adult Education
For over 125 years Morley College has been providing adult education in arts, culture and applied sciences to the communities of Lambeth, Southwark and Lewisham. There are a wide range of courses available and a course guide can be ordered from the College website.
Phone: 020 7450 1889
Mosaic Clubhouse provides support and opportunities to people living with a mental health condition, plus information and signposting for the wider Lambeth community who may be concerned about their own or others mental health.
Phone: 020 7924 9657
Mount Carmel Hostel for Recovering Alcoholics
A registered residential treatment centre for recovering alcoholics. Its aims are to enable each resident to live a fulfilling and responsible life without alcohol. Provides a therapeutic, non-judgemental and safe environment for people who have experienced serious problems with alcohol and who see abstinence as their only way forward. Offers group therapy and one-to-one counselling.
Phone: 020 8769 7674
Moving Pieces Theatre
Moving Pieces is an unique physical theatre company which has pioneered an integrated approach to devising and performance based on personal narrative. Their model draws on the relationship between the body, movement, expressive arts and life experiences. Their work is informed by a variety of performance, artistic and psychotherapeutic practices including new and emergent ideas relating to neuroscience.
Phone: 07801 641 300
Mozaic Women’s Wellbeing Project
The MOZAIC project provides an accessible woman-centred advocacy service to women who have experienced or are still experiencing domestic violence. The project is run by 170 Community Project and is based at St. Thomas’ Hospital and is only for patients attending Guy’s and St Thomas’.
Phone: 020 7188 7710
Music Support is a registered charity providing help and support for individuals in any area of the UK music industry suffering from alcoholism, addiction, emotional or mental health issues. Music Support believes that those in music industry susceptible to emotional and mental health issues, stress, alcoholism, substance misuse and many other addictions, are particularly vulnerable due to perpetual ill health.
Phone: 0800 030 6789 (24/7 Helpline)
Muslim Community Helpline
The Muslim Community Helpline is a national organisation for women, men, youth and children which was launched in 2007. We began our work as the nationwide Muslim Women’s Helpline (1987) but changed status to reflect the growing number of calls from all members of the community. We are here to help and support, whatever your issue may be.
Phone: 020 8908 6715 or 020 8904 8193
My Health Locker
Myhealthlocker is an online resource for you to access your health records and take a more active role in your recovery. Alongside related information, interactive tools and advice, myhealthlocker will empower you in the management of your care and help to improve wellbeing through instant access to your information.
Phone: 020 3228 3875
Works to prevent crime and to promote the care and resettlement of offenders in the community and community involvement in crime prevention. Provides services such as housing and training for employment to people caught up in the criminal justice system, or at risk of becoming so. Help and advice to ex-offenders and their families.
Phone: 0300 123 1889; resettlement information and advice for ex-offenders, families and people working with them: 0300 123 1999
Nafsiyat Intercultural Therapy Centre
Nafsiyat offers short-term intercultural therapy to people from diverse backgrounds who live in Islington, Enfield, Camden and Haringey. People coming from other boroughs must obtain funding from their local NHS trust or fund themselves. Self referral and agency referrals in writing only, an online referral form is available. They provide therapy in 22 languages.
Phone: 020 7263 6947
This is a self-help fellowship of people who wish to stop using drugs and support each other in remaining drug free. There are over 1000 meetings across the UK every week. There is a telephone helpline and regular self-help meetings based on a twelve step programme similar to Alcoholics Anonymous. You can use the website.
Phone: Helpline 0300 999 1212
National Bullying Helpline
THE NATIONAL BULLYING HELPLINE established over 15 years ago are a UK Anti-Bullyiing organisation assisting both adults and children. They claim to be the only anti-bullying organisation providing operational support for the public whether the conflict is in the home, the community, the playground or the workplace. OPENING HOURS from 9am to 5pm Monday to Friday.
Phone: Helpline 0845 22 55 787
National Bullying Helpline
The National Bullying Helpline is a private voluntary run helpline. Their service is aimed at everyone bullied at work, at home, in the community or in education. The volunteers have a great experience in dispute resolution and employment law. They will advise you on the best course of action regarding your bullying or harassment situation.
Phone: 0845 22 55 787 // 07734 701221
National Careers Service
The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential and impartial advice. This is supported by qualified careers advisers. How we can help you We know that everyone has the ability and potential to develop and grow in their lives and work.
Phone: 0800 100 900 - Freephone
National Centre for Domestic Violence
NCDV was established to help survivors of domestic violence and abuse obtain protection against an abuser, as well as offering services to the police, probation service, domestic abuse agency workers, the legal profession and judiciary. They specialise in providing free, fast and effective legal support to survivors of domestic violence and abuse, usually by helping with practical issues.
Phone: Free Helpline: 0800 970 2070. Office: 020 7186 8270. Text NCDV to 60777 and they will call you back
National Deaf Adult Services
Adult Deaf Services provides: 16-bed inpatient unit psychological therapies and assessment multi-disciplinary community team assertive outreach community support (London only). They provide assessment, treatment and interventions for a full range of mental illness, behavioural and psychological problems in adults with severe to profound hearing loss. They also work with deaf people with visual impairment. Using psychosocial interventions.
Phone: Springfield Hospital numbers: Inpatient 020 3513 4640; Outpatient 020 3513 4646; Support Line 0800 028 8000; Main Switchboard: 020 3513 5000
National Debtline is a national helpline for people with any kind of debt problems, offering telephone and web chat services. Our service is free, confidential and independent. At National Debtline we are committed to answering your call and then discussing your debt problems with you and the options available to you.
Phone: 0808 808 4000 Freephone
National Domestic Violence Helpline
The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline can give support, help and information over the telephone, wherever the caller might be in the country.
Phone: 0808 2000 247 - Helpline (free from landlines and public phones)
National Perceptions Forum (formerly National Voices Forum)
National Perceptions Forum is funded by the charity Rethink and was founded in 1986 by (ex) service users and survivors. The network offers mutual support, and develops awareness of mental illness, particularly schizophrenia, from the viewpoint of those who have experienced it. …
Phone: 020 7840 3085 - see Additional Information below
Website: http://www.voicesforum.org.uk/wp - see Additional Information below
National Self-Harm Network
Survivor-led organisation campaigning for the rights and understanding of people who self harm. Aims to provide relief for people who self harm by offering support, advice and information, and an online support forum via website. Downloadable leaflets also available. Also supports friends and carers.
National Sexual Health Helpline
Provides information on all aspects of sexually transmitted infections, including contact details for genito urinary medicine GUM clinics in England. Free Helpline on 0300 123 7123
Phone: 0300 123 7123 Free Helpline
National Survivor User Network (NSUN)
NSUN national network for mental health is an independent, service-user-led charity that connects people with experience of mental health issues to give a stronger voice in shaping policy and services. Provides information and practical support for user/survivor groups. Members have access to an online database of user/survivor run groups across the UK.
Phone: 020 7820 8982
Netmums is a large parenting network with information about all aspects of parenting such as where to find support locally, playgroups, help with post natal depression. supporting children with special needs, etc. It is primarily a website service.
Neuropsychiatry Service, SLaM
Location: King’s College Hospital, Maudsley Hospital, St Thomas’ Hospital Mode: Inpatient, outpatient, outreach Average length of inpatient treatment: 12 weeks Referrals are accepted from: Consultant psychiatrists, GP consortia Beds: 10 Key areas: Alzheimer dementia, cerebal hypoxia, cognitive impairment, conversion disorders, dementia, depressive pseudo dementia, dissociative disorders, early onset dementia, encephalitis, epilepsy, focal brain disease and the like.
Phone: Maudsley Hospital: Outpatients: 020 3228 2330; Inpatients: 020 3228 2027
NHS 111 Service
Call 111 when you need medical help fast but when it is less urgent than a 999 emergency. 24-hour general medical telephone helpline. 111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
NHS Complaints Advocacy
NHS Complaints Advocacy is a national service which can help you if you, or someone you know, has not had the care or treatment you expect to receive from your NHS services and you want to complain. Advocacy is there to help you understand and go through the complaints process.
Phone: 0300 330 5454
NHS Health Checks
The Health Improvement Hub is Southwark’s lifestyle support service, helping people who would like support on weight management and how to become more physically active. The Hub is a FREE service offered to people who live in Southwark (or are registered with a Southwark GP) who have had an NHS Health Check and are found to have health concerns.
Phone: 020 7525 1792
N.B. This is a national service
Phone: Helpline 0844 967 4848 (5p per min). Youth Helpline 0330 606 1174. Crisis no. 01952 680 835. Office 01952 680 460.
Norwood Pensioners’ Group
The Norwood Pensioners’ Group was established in response to a need for local services for older people in the Norwood area. All activities take place at the Old Library, Knights Hill, West Norwood, SE27 and a light lunch is available. The project is run on a voluntary basis. Part of Lambeth Gateway Consortium.
Phone: Enqiuries 0207 926 8092 or Organser Elsie Gardener - Tel 02086709558
The NSPCC helpline provides help and support to thousands of parents, professionals and families. Year on year, the number of calls and online contacts is increasing and helping to protect more children.
Phone: Helpline: 0808 800 5000 Text: 88858 : Childline 0800 1111
The National Youth Advocacy Service (NYAS) is a rights based charity which operates across England and Wales for children, young people and adults. NYAS provides advocacy and legal representation to children and vulnerable adults when important decisions are being made about them.
Phone: Helpline: 0808 808 1001. Legal Team - 0151 649 8700. Commissioning or Purchasing NYAS services - 0151 649 8700. Media - 0151 649 8700. Fundraising - 0151 649 8700. Training - 0151 649 8700.
Oasis Children’s Venture
Oasis Children’s Venture is a local charity that runs three different and unique facilities for children and young people in Stockwell, London. Oasis is about play, freely chosen activities that are challenging and fun. Oasis runs a Children’s Nature Garden, a Karting Project and an Adventure Playground.
OASIS Outreach and Support (Lambeth, Southwark, Lewisham & Croydon)
OASIS is a health service for young people aged 14-35, who are experiencing psychological distress. These experiences might include: • Struggling to cope at school, college or work • Preferring to spend time alone, away from family and friends • Feeling anxious, irritable or depressed • Changes in sleeping and eating patterns • Confused or distressed.
Phone: 020 3228 7200
OCD Action is the largest national charity focusing on Obsessive Compulsive Disorder (OCD) . They provide support and information to anybody affected by OCD, work to raise awareness of the disorder amongst the public and front-line healthcare workers, and strive to secure a better deal for people with OCD.
Phone: Helpline 0845 390 6232 / 020 7253 5272
OCD-UK is the charity dedicated to improving the mental health and well-being of almost one million people in the UK whose lives are affected by Obsessive-Compulsive Disorder. We work with, and for children and adults with Obsessive-Compulsive Disorder, health professionals and researchers to develop and share our experiences and knowledge to help people increase their confidence.
Phone: 0845 120 3778 or 0345 120 3778
Older Adults – Service User & Carer Advisory Group
This is an ‘umbrella’ group which enables service users, relatives and carers (past and present) to discuss views and feedback to inform the development and delivery of the Mental Health of Older Adults and Dementia Clinical Academic Group (MHOAD CAG) services.
Phone: 020 3228 6000
Omnibus is a multi-arts centre in London, offering a mix of theatre, music, comedy, literature, film and visual arts, as well as family and free events. The in house productions focus on retelling classic tales with a contemporary twist. As a multi-arts venue, they are committed to combining art forms and providing vital support for emerging talent.
Phone: 020 7498 4699
One in Four
One in Four is a specialist charity with a dedicated team of experts and counsellors with many years of knowledge, experience and expertise in working with survivors of sexual abuse and violence, and particularly child sexual abuse.They understand the trauma and long-term effects of sexual violence and child sexual abuse.One in Four was established in Britain.
Phone: 020 8697 2112 or 020 86978022
Optima Mood Disorder Service
The OPTIMA Mood Disorders Service is an intensive day programme for people of working age with bipolar disorder who have recently had several hospital admissions for an affective episode. The programme has two main phases. The core programme, designed to consolidate recovery, can last up to 3 months and consists of specialist nursing and occupational therapy.
Phone: 020 3228 6440
Are you Lesbian, Gay, Bisexual, Trans, curious or just not sure? Are you a parent or friend of a LGBT person? For support, advice, guidance or information for any reason, you can get in touch with Outline. The Outline LGBT helpline is a Lesbian, Gay, Bisexual, Trans, questioning (LGBTQ) helpline giving support, advice and information in confidence.
Phone: 01483 727667
Outside Edge Theatre
Outside Edge aims to change the lives of people affected by chemical addiction through theatre and drama. Through their work they support people affected by chemical addiction to reach and recognise their potential, find an identity and build skills and confidence in order to support recovery at all stages. Additionally, the company provides theatre productions of new work.
Phone: 020 7371 8020
Ovalhouse is a lively theatre and arts centre on the Kennington Oval, opposite the famous cricket ground. For the past 50 years, Ovalhouse has been part of the London fringe, providing development and performance space to experimental, radical and overlooked artists. Today Ovalhouse is known for theatre, performance and participation that speaks to a world beyond diagnoses.
Phone: 020 7582 0080 Admin. Press Option 4 for Perticipation
Overaters Anonymous GB
Overeaters Anonymous is a Fellowship of individuals who, through shared experience, strength and hope, are recovering from compulsive overeating. We welcome everyone who wants to stop eating compulsively. The OA Programme is based on the twelve step recovery programme of Alcoholics Anonymous. In OA we admit that we are powerless over food and cannot manage.
Phone: 07798 587 802 For literature enquiries 01782 787 528
Self-help fellowship of men and women who need mutual support and understanding in overcoming eating problems, including compulsive overeating, purging, anorexia and bulimia. Uses the 12 Step model of Recovery based on that of AA. Overeaters Anonymous (QA) is not just about weight loss, gain or maintenance; or obesity or diets. It addresses physical, emotional and mental health issues around over eating.
Phone: 0700 0784 985
Overeaters Anonymous is a fellowship of individuals who are recovering from compulsive overeating. The OA is open to everyone experiencing eating disorders, the only requirement to become a member is a desire to stop eating compulsively and admitting powerlessness over food. The program offers safe, anonymous and supportive local meetings and is based on the 12 Step approach.
Phone: South and East England including London Phone: 07583 533090 General enquiries : 07798 587802 Literature enquiries: 01782 787528
PACT – Parents and Communities Together
Parents And Communities Together (PACT) is a partnership of civic institutions such as Churches, Mosques, Schools and Tenants and Resident’s Associations, statutory maternity services, the Institute of Psychology and Psychiatry(KCL). Bringing communities together to support families. A unique community-led network of social support and health education working to improve outcomes for babies and parents in Walworth.
Phone: 07799 138 114
Palm Tree Recovery Centre
Palm Tree Recovery Centre provides support to people living with a mental illness and/or learning disabilities, including: Mental health and wellbeing programmes Hot and nutritious meals Psychiatric admission support Family support Listeners support Group creativity activities Structured learning Enablement support Daily living skills support.
Phone: 07804 508 404
PALS (Patients Advice and Liaison Service)
Your local Patient Advice and Liaison Service (PALS) provides free information, confidential advice and support on health related matters to patients, families and their carers. This service provides information and advice regarding health services in Lambeth and Southwark including hospitals, GP practices and other community health services.
Phone: 020 7188 8803 for PALS at Guys Hospital or Tel: 020 3299 3601 for PALS at Kings College Hospital.
PAPYRUS – Prevention of Young Suicide
Every year over 1600 young people take their own lives in the UK. Many thousands more contemplate suicide; many harm themselves or suffer alone, afraid to speak openly about how they are feeling. Papyrus works to prevent suicide in people aged 15-35 years and to give young people hope.
Phone: Office: 01925 572 444, HOPEline UK: 0800 068 4141
Parent to Parent Service – NAS
Part of the National Autism Service Parent to Parent (P2P) is a UK-wide confidential telephone service providing emotional support to parents and carers of children or adults with autism. The service is provided by trained parent volunteers who are all parents themselves of a child or adult with autism.
Phone: 0808 800 4106
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents.
Phone: 0808 800 2222
Park Medical Centre
The practice is contracted to provide general medical services. In addition the practice also provides counselling services, Please discuss with your doctor if you feel you would benefit from one of these services.
Phone: 020 7232 2243
Parliamentary & Health Service Ombudsman
We make final decisions on complaints that have not been resolved by the NHS in England, UK government departments and some other UK public organisations. We do this fairly. You can complain to us if you believe there has been injustice or hardship because an organisation has not acted properly or fairly or has not met their organizational responsibilities.
Phone: 0345 015 4033 Customer Helpline. Text "call back" to 07624 813 005 if you need them to phone you..
Paxton Green Time Bank
A time bank is a new and exciting way for people to come together to help others and help themselves at the same time. Participants ‘deposit’ their time in the bank by giving practical help and support to others and are able to ‘withdraw’ their time when they need something done themselves.
Phone: 0208 670 0990
Peabody Befriending Service – Well Met
The befriending scheme, Well Met, runs in Lambeth, Southwark, Wandsworth, Westminster, Hackney, Tower Hamlets and Islington. They accept referrals from other boroughs but it can take longer to arrange a befriender. This service is only open to residents of Peabody accommodation, and in the future this will be extended to residents with Family Mosaic.
Phone: 0800 022 4040
Pecan is a Christian organisation started by local churches in Peckham. They help people who face seemingly impassable barriers to find a way through, to re-write their futures, to flourish. They work with the most vulnerable people in the Peckham community – including ex-offenders and their families, people living with mental health issues and their carers.
Phone: 020 7732 0007
Peckham Befrienders is for Black & Minority Ethnic (BME) people (aged 18-65yrs) who are currently receiving care from SLaM The aims/objectives of Peckham Befrienders are to increase the social networks of the service users. They do this by providing a space for Service Users and Befrienders to form friendships within a befriending framework.
Phone: 020 3228 9833
Pembroke House, Walworth
Pembroke House is a multi-use community space in Walworth and it is linked with the Church of England parish of St Christopher’s. The Lunch Club This is open to anyone over 50 living in Walworth an takes place on Thursdays from 12:30 to 2pm. No need to book. Cost is just £3.00 for each session.
Phone: 020 7740 6382 Warden of Pembroke House & Vicar, Rev David Evans
Services in London Penderels Trust offers advice, guidance and practical solutions to enable people with disabilities and older people to live independently in their own homes, to achieve their goals in life and to help them play an active part in their community. They are a not-for-profit organisation.
Phone: 020 8629 5980
Supported accommodation for men who are ex-offenders with mental health problems to help them resettle in the community and not re-offend. Referrals by professionals only. Services and programmes include: floating and residential support; private residential services; employment, training and education; and alternatives to prison and breaking the cycle of crime.
Phone: 020 3668 9270
Consultations by appointment only, Penrose Surgery offers Mental health counselling.
Phone: 020 7703 3677
Self-advocacy and support project run by and for people with learning disabilities. Aims to enable people to speak up for themselves, stand up for their rights, make choices. Support groups, including groups for women and for men. Current groups include: Womens’ Coffee Mornings, Young People First for the under 25s, Monday Morning Story Telling Group.
Phone: 020 7274 5484
Personal Independence Payment (PIP)
Personal Independence Payment (PIP) helps with some of the extra costs caused by long-term ill-health or a disability if you’re aged 16 to 64. PIP started to replace Disability Living Allowance (DLA) from 8/4/13. To qualify for PIP, you must: be aged 16 to 64 have a long-term health condition or disability and difficulties with day to day living.
Phone: see above
Personal Support Unit PSU
The PSU is a charity for people facing court alone. Many thousands of people find they must represent themselves in court during life-changing situations: divorce, contact with their children, eviction, and trying to recover debts. The PSU helps people to represent themselves more effectively in civil and family cases and tribunals.
Phone: 020 7947 7701 (or 7703)
This is a website service only, see “How to use the site”. It offers detailed information on psychiatric drugs from a medical perspective, including answers to common questions such as what are they used for, how they work, what side effects there are, if they addictive, if they affect other medication, etc.
PLUS Providence LINC United Services
PLUS is a registered charity which offers residential, respite, leisure and employment services for adults with learning disabilities in south east London. PLUS recognises and celebrates the uniqueness of every individual with a learning disability. Our work enables personal growth, encouraging each person’s voice to be clearly heard in decision-making and lifestyle choices.
Phone: 0208 297 1250
POhWER is a charity and membership organisation. They provide information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion. POhWER delivers information, advice, support and advocacy services throughout England. They aim to support people who face difficult issues and want to make their voice heard.
Phone: Helpline 0300 456 2370 London 020 3553 5960
Supported work scheme offering rehabilitation to people with mental health problems through creative and commercial work. Offers a holistic, tailor made support program: creative arts workshops, art psychotherapy, key working, commercial design work experience, training and volunteering opportunities. To join Portugal Prints you will need to have current contact with Mental Health Services.
Phone: 020 7267 7809
Portuguese Community Centre
The Centre offers a range of services to support the Lusophone community integrate into UK life and work. Their primary aim is to improve the economic wellbeing and quality of life of Portuguese speakers in the local community. This includes people from Portugal, Angola, Brazil, Cape Verde, Guinea Bissau, Mozambique and Sau Tome.
Phone: 020 7820 8666
Positive Outcomes for Dissociative Survivors (PODS)
PODS (Positive Outcomes for Dissociative Survivors) is a national project set up in 2010 as part of the charity START (Survivors Trauma and Abuse Recovery Trust) PODS works to make recovery from dissociative disorders a reality by informing and supporting. They can help direct survivors towards a ‘dissociation-friendly therapist’ by means of their register.
Phone: HELPLINE 0800 1814420, TELEPHONE SUPPORT 01480 413582, OFFICE 01480 878409
Positive Parenting & Children
Positive Parenting and Children is the UK’s longest-running charity supporting children and families living with HIV and AIDS. Since 1987 PPC has worked with hundreds of families, providing practical support to parents and children in their own homes and in their local communities. Qualified social workers and family support workers from Positive Parenting and Children.
Phone: 020 7738 7333
Praxis Community Projects
Praxis Community Projects is committed to working with vulnerable migrants. They are deeply concerned for the safety and well being of refugees, asylum seekers, refused asylum seekers, people with limited or no recourse to public funds as a result of their immigration status, young unaccompanied asylum seekers, victims of human trafficking, foreign national offenders and others.
Phone: 020 7729 7985
Premier Lifeline: the National Christian Helpline is a national Christian confidential helpline open 9am to midnight every day on 0300 111 0101 (charged at the standard landline rate and included in any call package which includes landlines). They do not currently offer an email, text or postal response service.
Phone: 0300 111 01 01 or 0845 35 0707
Princess Street Group Practice
They have counsellors and psychologists based at the practice who provide support for people with emotional, behavioural and mental health issues GP’s refer patients for an assessment by one of the mental health team who will arrange an appropriate course of treatment. The team also provides advice about self help, computer based programmes and books.
Phone: 020 7928 0253
Project Dare – Body Adoration
Project DARE! is a not-for-profit social enterprise. We run Drama and Art courses entitled “The DARE! Sessions” which helps people feel confident and beautiful in their own skin. They also work with individuals, within mental health bodies, public health arenas and educational settings.
Phone: 07507 530 929
Psychiatric Liaison Services
See A&E PSYCHIATRIC LIAISON SERVICES – KING’S COLLEGE HOSPITAL and ST THOMAS’ HOSPITAL
Psychiatric Liaison Team for Older Adults – Guy’s and St Thomas’ Hospitals
A mental health assessment team for older adults. For people of 65 years and above who are inpatients of Guy’s Hospital or St Thomas’ Hospital and are identified as having mental health needs. At the inpatients of Guy’s Hospital or St Thomas’ Hospital. Run by the NHS. Part of South London & Maudsley NHS Foundation Trust.
Phone: 020 7188 2099
Psychiatric Patients Speak Out
A peer support group used to allow those with experiences of being detained within the mental health system to band together and speak out. Allows mental health users to send in questions, suggestions or comments as well as videos detailing their experience which may be used to help inform others.
Psychology & Psychotherapy for Older Adults (Lambeth & Southwark)
The psychologists and psychotherapists work closely with other professionals in the medical and psychiatric teams. They concentrate on talking and listening treatments; working with you as an individual or including family members or carers. Psychological therapy provides you with a safe confidential space to talk about your feelings and problems and can help you to find solutions that come from you.
Phone: 020 3228 2265
Psychology in Hostels Project (Lambeth)
They provide a flexible and responsive psychology service to adults (18 years+) with complex needs in the Lambeth homeless hostel network. Such people may have severe mental health problems, histories of complex trauma and drug and alcohol use. The service is provided by two psychologists, who are based in the Thamesreach Stamford Street Hostel.
Phone: 020 3228 5900
Psychosis Community Service – Southwark Central (CMHT)
The Psychosis Community Service (Southwark Central) provides care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. They are available to people who live in the London Borough of Southwark and already receive treatment for mental illness.
Phone: 020 3228 1800
Psychosis Community Service – Southwark North East (CMHT)
This Service provides care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. They are available to people who live in the London Borough of Southwark (North East) who already receive care and treatment for mental illness.
Phone: 020 3228 9800
Psychosis Community Service – Southwark North West (CMHT)
The Psychosis Community Service (North West) provides care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. They are available to people who live in the London Borough of Southwark (North West) who already receive mental health care.
Phone: 020 3228 1800
Psychosis Community Service – Southwark South (CMHT)
Psychosis Community Service (South Southwark) provides care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. We are available to people who live in the London Borough of Southwark who already receive care and treatment for mental illness.
Phone: 020 3228 1800
Psychosis Promoting Recovery – Lambeth Central (CMHT)
The Psychosis Community Services provide care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. The services are available to people who live in the London Borough of Lambeth and already receive treatment for mental illness.
Phone: 020 3228 6940
Psychosis Promoting Recovery – Lambeth North East (CMHT)
The Psychosis Community Services provide care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. The service is available to people who live in the London Borough of Lambeth and already receive treatment for mental illness.
Phone: 020 3228 6940
Psychosis Promoting Recovery – Lambeth North West (CMHT)
The Psychosis Community Services provides care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. This team is available to people who live in the London Borough of Lambeth and already receive treatment for mental illness.
Phone: 020 3228 6940
Psychosis Promoting Recovery – Lambeth South (CMHT)
The Psychosis Community Services provide care for adults, aged 18-65, who have a psychotic illness. This involves distorted perceptions of reality – thinking, feeling, hearing and seeing – often with symptoms of hallucinations and delusions. They are available to people who live in the London Borough of Lambeth and already receive treatment for mental illness.
Phone: 020 3228 8100
Psychosis Service (SLaM)
Psychosis is the largest CAG within SLaM, with 74 teams and 1200 staff supporting more than 7000 service users per year across the boroughs of Lambeth, Southwark, Lewisham and Croydon. The Psychosis CAG provides early intervention services, acute inpatient services, community services promoting recovery, and a range of rehabilitation services as well as two national services.
Phone: 020 3228 6000 (General Enquiries)
Queens Road Suregry (SLaM)
RADAR (Reducing and deterring Adult re-offending)
RADAR comprises of a range of services in Southwark working together to reduce crime. It provides intensive support for offenders (not on probation licence) with addiction, housing, relationship, benefits & debt advice, problem solving, mental & physical health, education and training to help avoid offending in the future.
Railton Road Centre – Lambeth Peer Support Network
Lambeth Peer Support Network helps people with mental health needs to support each other to stay well. They are part of Certitude. They offer: Learning and development programmes Employment and training opportunities A range of social events and a space to meet. All network workshops and events are open to people interested in or engaged in peer support initiatives or projects.
Phone: 020 7737 2888
National organisation working to promote walking and improve conditions for walkers. Safeguards Britain’s network of public pathways and the right to roam, and campaigns for increased access for walkers. Information on pathways and guided walks available. Can put you in touch with Ramblers’ groups across the country. Join a walk – we run hundreds of walks.
Phone: 020 7339 8500
Rape and Sexual Abuse Support Centre
National Freephone Helpline 0808 802 9999 12:00 – 14:30 daily 19:00 – 21:30 daily 15.00 – 17.30 Monday to Friday National confidential helpline open all year, offering information and support for women, girls and who have been raped or sexually abused. Can give information on court and police procedures, child protection, and organisations offering counselling.
Phone: 0208 239 1124(Admin/counselling/Advocacy) 0808 802 9999 (Freephone)
Raw Sounds is a programme of music workshops for people with mental health needs, open to young people and adults between the ages of 16-65 accessing mental health services. Their approach seeks to connect with participants in a humanistic way, where the focus is on recognising people as unique, diverse and resilient individuals.
Phone: Office 020 7737 6103 Raw Sounds 07770 555 940
Reablement Service (Southwark)
The Reablement Service – Southwark offers a skills development programme to support adult Southwark residents who are attending the adult community mental health teams and the Maudsley Inpatient Units, where health may restrict or inhibit daily living. They offer skills development in the following Adult Social Care domains: Meal Preparation; Personal Hygiene; Managing Toileting Needs.
Phone: 020 7525 2751
Recover Your Life
RecoverYourLife is one of the biggest Self-Harm Support Communities on the internet. Although they are known for helping people suffering with Self Harm, they also welcome and support people with other issues such as Eating Disorders, Mental Health problems, those dealing with Abuse, and many more!
Recovery in Action
Recovery in Action aims to reduce the social isolation experienced by people with mental health issues, living within our inner city communities. Through a structured programme of group work and tailored one-to-one support, the project enables participants to identify and achieve personal goals, work towards better social integration and develop pathways to a healthier, more.
Phone: 07868399458 (Garry)
Refuge opened the world’s first safe house for women and children escaping domestic violence in West London in 1971. Since then Refuge has led the campaign against domestic violence. They have grown to become the country’s largest single provider of specialist domestic violence services. On any given day they support more than 4,600 women, children and other vulnerable individuals.
Phone: National Domestic Violence Helpline (freephone) 0808 2000 247. General enquiries 020 7395 7700. Gaia Centre Lambeth 020 7733 8724.
The RC works with refugees and people seeking asylum in the UK. They offer practical support and advice throughout their journey in the UK. They have been helping refugees for more than 60 years and have a thorough understanding of the difficulties facing people arriving in the UK, having fled war, rape, torture and with unimaginable…
Phone: 020 7346 6700
Relate claims to be the UK’s largest provider of relationship support, and every year they help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships. Their services include Relationship Counselling for individuals and couples, Family Counselling, Mediation, Children and Young People’s Counselling and Sex Therapy.
Phone: 0300 100 1234
Relatives & Residents Association
The Relatives & Residents Association is a national charity which exists for the benefit of older people in residential care, as well as their families and friends left behind at home. They support people by giving them the information they need to make confident and informed choices – whether about selecting a care home, paying for services.
Phone: Office 020 7359 8148 Helpline 020 7359 8136
Release – Drugs and Drug Law
Release is the national centre of expertise on drugs and drugs law. The organisation is an independent and registered charity. Through their services the team provides free non-judgmental, specialist advice and information to the public and professionals on issues related to drug use (drugs and alcohol) and to drug laws. Services include a telephone helpline.
Phone: Helpline 020 7324 2989
Resources for Autism
Resources for Autism provide practical services for children and adults with an autistic spectrum condition and for their families and carers. All staff and volunteers are autism trained and services are designed to be welcoming and accepting of users whatever their level of need and support. We are constantly developing new projects.
Phone: 0208 458 3259
They are a confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner. They are a team of skilled professionals offering advice, information and support to domestic violence perpetrators, as well as to their (ex) partners and frontline workers.
Phone: 0808 802 4040 Free Helpline
Respond (from Hurting to Healing)
What we do: We aim to make a real difference to people with learning disabilities by providing effective and flexible support to help them to improve their lives. Who the service is for: Respond works with children and adults with learning disabilities who have experienced abuse or trauma, as well as those who have abused others and are repentant to some degree and want to understand themselves and why they act the way they do.
Phone: 0207 383 0700
Restore Community Projects
ReStore Community Projects, part of the London Community Resource Network, is a registered charity (118616) which recycles and reuses domestic furniture and appliances for the benefit of people in need. Key objectives are: to provide good quality low-cost furniture and appliances to provide training and employment opportunities, in particular to those who are or have used services.
Phone: 020 8493 0900
Rethink Mental Illness
Rethink Mental Illness is a national charity which helps people affected by mental illness by challenging attitudes, changing lives. Here is a selection about what they do. They support almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone.
Phone: 0300 5000 927 Advice Team & General Information
The Retreat Association is a national, ecumenical Church organisation to help people find ways of exploring and deepening their journey with God through sprituality and prayer. They can help people find a retreat or a spiritual director. They offer an information resource for those involved in retreat work and for individual enquirers.
Phone: 01494 569 056
Rights of Women
We are a women’s charity working in a number of ways to help women through the law. Our vital services aim to provide women with the legal advice and information they need to understand and use the law and their legal rights.
Phone: Office 020 7251 6575. Family law 020 7251 6577. Criminal law 020 7251 8887. Women in London 020 7608 1137. Immigration & Asylum law 020 7490 7689.
One of the leading registered providers of social housing in the UK, providing support and affordable housing to people of all ages and circumstances throughout England. Riverside provides: affordable homes to rent for singles, couples and families care and support for older people, those at risk of homelessness and other people facing significant challenges in lives.
Phone: local office 020 7326 4703; national helpline 0345 111 0000
The Robes Project operates a cold weather night shelter from November to April in seven different South London churches. Each church takes it in turn to offer hospitality and shelter to a group of homeless people for one night a week. The project is run by two staff and over 200 volunteers.
Phone: 020 7407 5623
Royal Association for Deaf People (Lambeth)
RAD provides information, advice and guidance for deaf people living in Lambeth: – benefits and form-filling – NHS issues – utility bills – Council issues – translation Meetings every Wednesday 10 a.m. to 4 p.m. See also the Directory entry for Disabilities Advice Service Lambeth (DASL).
Phone: 0300 688 2525
Royal College of Psychiatrists
Professional and educational organisation for psychiatrists in the UK and the Republic of Ireland. Provides a series of free leaflets and patient factsheets on common mental health problems and treatments.
Phone: 020 7235 2351 or 020 7977 6655
Advice to young people aged 11 to 17 years who have run away from home/care or been forced to leave. Can pass on messages to family or carers. Can make referrals to other organisations and can help find a place of safety.
Phone: Free 24 Hour Helpline 116 000. Office 020 8392 4590
Salvation Army Family Tracing Service
The Family Tracing Service restores and sustains family relationships by locating relatives who have lost contact with each other, either recently or in the past. They provide a service that is professional, compassionate and non-judgemental, with support throughout the searching process.
Phone: Enquiries 0845 634 4747. Office 020 7367 4747.
The Samaritans Helpline offers confidential emotional support 24 hours a day, 7 days a week. The service helps you to talk through your concerns, worries and troubles. You don’t have to be suicidal to call. There is a network of local branches across the UK and callers are automatically diverted to their nearest available Samaritans.
Phone: Free Helpline 116 123
Sanctuary Supported Living
Sanctuary Housing Association understand that poor mental health can lead to homelessness and people with mental health problems can sometimes find it difficult to secure and maintain good quality accommodation. Through day-to-day support their clients are able to stabilise their lives and begin the journey towards recovery.
Phone: HQ 0330 123 3247. London South & West Office 020 7733 2764
SANDS (Stillbirth and Neonatal Death Society)
Support for bereaved parents and their families whose baby dies before, during or soon after birth. Sands supports anyone who has been affected by the death of a baby before, during or shortly after birth. Offer emotional support and information for parents, grandparents, siblings, children, families and friends, health professionals and others.
Phone: Sands National Helpline: 020 7436 5881/ Sands Head Office: 020 7436 7940
SANE’s vision is to raise public awareness, excite research, and bring more effective professional treatment and compassionate care to everyone affected by mental illness. SANE is a UK-wide charity working to improve quality of life for people affected by mental illness. SANE has three main objectives linked to our aims and outcomes: to raise awareness and combat stigma about mental illnesses.
Phone: SANEline (telephone helpline) 0300 304 7000. Office 020 3805 1790
Saneline – Mental Health Helpline SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 4.30pm to 10.30pm . SANE responds to 15,000 calls each year. Often this means helping people to deal with very difficult situations.
Phone: Helpline 0300 304 7000
Scott – Moncrieff & Associates Ltd – Solicitors
Their Mental Health Department represents clients with mental health problems. Their experienced solicitors are members of the Law Society Mental Health Panel. Legal Aid can be offered subject to eligibility criteria. Also deal with a wide range of legal issues.
Phone: 0800 707 6588 free calls
Self Injury Support
Self injury Support (formerly Bristol Crisis Service for Women) is a charity to support women in emotional distress. They particularly help girls and women who harm themselves (often called self-injury). This is how some people cope with their feelings and problems.
Phone: TESS text 0780 047 2908 CASS 0808 800 8088 Office 0117 927 9600
Self Management UK (Experts Patients)
Self Management UK – Self management support for people living with long-term health conditions including mental health issues. They used to be called The Expert Patients Programme. They have over 12 years’ experience working with patients, carers, healthcare professionals, clinicians and commissioners.
Phone: 0333 344 5840
Selvis – South East London Vision
Registered Charity Number: 1159352
Phone: 0203 815 3660
Seroxat & SSRI User Group
The Seroxat User Group was set up by UK patients using the medication, to provide support and advice to users and to their families and friends. It provides a website with online support and advice about Seroxat anti-depressant medication and other SSRIs (Selective Serotonin Re-uptake Inhibitors).
Service User Research Enterprise (SURE)
The Service User Research Enterprise (SURE) undertakes research that tests the effectiveness of services and treatments from the perspective of people with mental health problems and their carers. The unit champions service user involvement in all aspects of research. SURE is established on the premise that the research priorities and perspectives of service users are different from backgrounds.
Phone: 020 7848 5104 General enquiries
Charity aiming to improve access to the arts for disabled people and to empower people to enrich their lives through enjoyment of and active participation in the arts. Shape Tickets aims to remove barriers to entertainment and the arts including reduced price ticket scheme to a range of selected events.
Phone: 0207 424 7330
Share works with disabled people who need extra help and support in order to achieve their potential and realise their dreams and aspirations. Share’s aim is to transform disabled people’s lives so that they live more independently and make choices about all aspects of their lives. They provide training and employment support for disabled adults.
Phone: Office: 020 7924 2949 To arrange a visit: 020 7801 9812.
Shared Lives – Lambeth
Shared Lives, a community based service for adults with learning disabilities and other social care needs in Lambeth, and is being delivered now by Grace Eyre in place of Mencap. The service enables people with learning disabilities and other social care needs to live life to the full in their community without having to live on their own.
Phone: 020 7924 0631
Shelter Housing Advice
Shelter’s London advice line offers free specialist advice on housing issues across all London boroughs. This includes advice on debt, welfare, and guidance on access to accommodation and available local services. If you are eligible for legal aid, Shelter London’s legal services offer advice and court representation in cases including possession hearings, evictions and ASBO’s.
Phone: If 25 yrs or over call 0344 515 1540. If under 25yrs call 0330 053 6091
SHP Tenancy Support Services – Lambeth
SHP (Single Homeless People) aims to prevent homelessness and promote social inclusion. They run regular advice surgeries in partnership with local treatment services. At the surgeries you can get advice and support on: Housing queries, Benefit issues, Council Tax issues, Debt advice, and referral for Tenancy Support if required. This service is for anyone living in Lambeth.
Phone: 020 7735 1771 or Freephone 0800 840 1203
Silver Fit – Lifelong Fitness
Fun and fitness sessions at Brockwell Park for people aged 45 and over whether you have never exercised before or are a seasoned pro. Chance to meet new friends and get healthy doing it. Every Tuesday, 2pm at the cafe in Brockwell Park Also offer Pilates and Nordic walking.
Phone: 07721 419 518
SLAM Hayworth Ward (Ladywell Unit, Lewisham Hospital)
Hayworth Ward is in the Ladywell Unit at University Hospital Lewisham. We provide inpatient assessment, treatment and care for people aged over 65 with acute mental illness or under 65 for people who have dementia. We care for older adults who are admitted to hospital in a crisis. We support them back into the community.
Phone: 020 3228 0207
SLaM Home Treatment Adult Mental Health Services (Southwark)
Our Home Treatment team (Southwark) provides a community based service to support people, aged 18-65, at home, rather than in hospital. Our service helps to avoid the stress, anxiety and upheaval that can happen with a hospital admission. We support people who live in the London Borough of Southwark.
Phone: 020 3228 3500
SLaM Jim Birley Unit for women with mental illness
The Jim Birley Unit (JBU) is a ward at the Lewisham Hospital. We provide inpatient care and treatment for women, aged 16-65, who have severe mental illness. We provide care for people who live in the London Borough of Southwark.
Phone: 020 3228 5051 / 020 3228 5236
Smoking Cessation Services
Smoking Clinic – Maudsley Hospital This is a specialist service, available to people living or working in Southwark. You need to be referred to this service and the email for making referrals is: SmokingCessation@slam.nhs.uk The tobacco dependence clinic provides support and treatment for people who want to stop smoking.
Phone: Maudsley Hospital 020 3228 3848
Website: http://www.guysandstthomas.nhs.uk/our-services/stop-smoking-service/referrals.aspx Also: http://www.slam.nhs.uk/our-services/service-finder-details?CODE=SU0385
SOBS (Survivors of Bereavement by Suicide)
Aim to meet the needs and overcome the isolation of people over 18 years who have been bereaved by suicide. • National network of self-help support groups (including some in London) which aim to break the isolation of bereavement and provide a safe, confidential environment where people can share their feelings and experiences.
Phone: National Helpline - 0300 111 5065. Office - 0115 944 1117
Social Inclusion, Hope and Recovery Project (SHARP)
SHARP provides a range of effective, time-limited, evidence based therapeutic interventions for people in Lambeth with mental health needs, particularly a psychosis. These are aimed to develop coping skills, resilience and confidence and to help people to get on with their lives. They are involved in researching and developing novel and innovative therapies and ways of maximising wellbeing.
Phone: 020 3228 7050 or 020 3228 7001
Solace Women’s Aid (Domestic and Sexual Violence Advice & Counselling Services)
Solace Women’s Aid exists to bring to an end the harm done through domestic and sexual violence to all survivors and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. They run a wide range of services to meet the different needs of women who struggle in violent relationships.
Phone: Free Advice Helpline: 0808 802 5565. Free Rape Crisis Helpline 0808 801 0305. Counselling Service 020 7619 1360.
Solas Anois – Irish Women’s Domestic Violence Project
Offers refuge for Irish women and children experiencing domestic violence. Telephone advice, counselling and group support. Provides advice and information on issues such as re-housing, welfare rights, children’s services, emotional support for residents.
Phone: Helpline 0808 802 5565
Solicitors Regulation Authority (SRA)
The SRA is the independent regulator of solicitors and law firms in England and Wales. We regulate more than 130,000 solicitors in England and Wales. Our purpose is to protect the public by ensuring that solicitors meet high standards, and by acting when risks are identified. The solicitors’ profession includes single-solicitor practices and huge firms.
Phone: 0370 606 2555
Solidarity in a Crisis – Out-of-Hours Peer Support
Solidarity in a Crisis supports people in distress by providing out of hours emotional support over the phone and in person. The service is run by Peer Supporters who have their own experience of facing and overcoming crisis. By sharing life experiences, Peer Supporters can promote recovery and enhance feelings of belonging, especially for those who still struggle in the community.
Phone: Freephone 0300 123 1922, Text on: 0788 9756 087 / 0788 9756 083
Certitude’s Somali Project is an award winning service that supports people from the Somali Community in Lambeth. The Service, formerly a Social Inclusion Project, supported people with housing, tenancy, benefits and advocacy. Responding to ever changing needs The Somali Project now connects people who are isolated or have mental health needs to: increase natural support.
Sound Minds – the arts for mental health
User led charity and social enterprise. Music, film making, visual arts, drama and poetry projects for mental health service users. Various bands established and live gigs organised. Provides accredited training courses for those planning to work in the performing arts. Referral required – referral form can be downloaded from the website.
Phone: 020 7207 1786 - Studio
South Asian Community Mental Health Service (AMARDEEP)
A community-based assessment, treatment and advice service for people from the South Asian community living in Lambeth, aged 18-65, who have a range of mental health and complex social care problems. Their aim is to provide care for people in the South Asian community who, for cultural or language reasons are unable, or who refuse, to integrate.
Phone: 020 3228 8100
South London & Maudsley NHS Foundation Trust – Membership
SLAM provides specialist mental health NHS services, inpatient and outpatient, for Lambeth Southwark, Croydon and Lewisham. Support us by becoming a member Members and governors are at the heart of their organisation. Members support SLaM on a voluntary basis and provides them with feedback, local knowledge and support.
Phone: 020 3228 2441
South London Family Centre
Provides a wide range of services to all members of the community, with the focus on the family and its members. Services include: Family mediation Home and school mediation Counselling Supported or Supervised child contact They serve people from multiethnic and culturally diverse background and provide a range of mediation and counselling services for men,…
Phone: 020 8671 5843
South London Islamic Centre
The South London Islamic Centre has five prayer services a day, funerals, marriages and cultural and social services. They aim to support the Muslim communities by providing religious, cultural and social activities. It also offers advice about benefits, care, health and racial harassment and offers bereavement support and marriage counselling.
Phone: 020 8677 0588
Southbank Mosaics provides a studio where you can learn to make mosaics. To get on a course you need to attend an interview and they have taster sessions for 2 hours free of charge. If offered a place the cost is £10 per hour.
Phone: 020 7620 6070
Southside Rehabilitation Association (SRA) Centre
SRA is a charity providing employment training / intermediate employment for people with mental health problems. We do this by running a variety of social enterprises: At West Norwood: The Copyshop – Printing Services Southside Catering, preparing buffet food Secretarial Services At Camberwell: Cleaning All the profits are reinvested in our trainees, enabling them to return to employment.
Phone: 020 8766 6688
Southwark Carers provides information, advice and support to carers across the borough. They also aim to raise awareness of the rights and needs of carers in Southwark by working in partnership with other local organisations to make sure that carers get as much support as possible.
Phone: 020 7708 4497
Southwark Carers (Young Carers)
Southwark Young Carers is the borough wide service for Young Carers in Southwark, provided by Imago Community. Young Carers are anyone aged 8-18 who are taking on caring responsibilities for a family with a long-term illness, disability, mental health or substance misuse issue. Young Adult Carers are those aged 18-24. Southwark Young Carers will enable Young Carers aged 8-24.
Phone: 0300 111 1110
Southwark CCG (Clinical Commissioning Group)
NHS Southwark Clinical Commissioning Group (CCG) is made up of all GP surgeries in the local area. These GPs are responsible for planning, monitoring and paying for most of the health services you will receive as a resident of Southwark.
Phone: 020 7525 7888
Southwark Council – Translation Service
Translation and interpreting service The council is committed to providing a free translation and interpreting service to those residents who need it to access essential council services and who cannot get help from family and friends. The service has access to experienced interpreters and translators in over 70 languages, covering all communication needs including sign language.
Phone: 020 7525 5000
Southwark Council Adult Learning Service
Variety of courses for qualifications and for social and personal development. Courses come under the headings of Basic skills, Employability, Work-related, Creative leisure and health, and Family learning. A brochure detailing the courses is available and on the website. Courses take place at venues across Southwark including Thomas Calton Centre, libraries and children’s centres.
Phone: 020 7358 2100
Southwark Law Centre
Provides specialist legal advice, casework and representation in Employment, Housing, Asylum/Immigration and Welfare Rights Law, mainly for people who live or work in the London Borough of Southwark. Does not provide a drop in service or provide general information.
Phone: 020 7732 2008
Southwark Leisure Services
Free Gym & Swimming If you’re a local resident, you can use the swimming and gym facilities for free in all of the council’s leisure centres. They operate these centres in partnership with Everyone Active. To sign up to this free offer, you can: register for an account online access a computer at your local library to register ask for an application form.
Phone: 020 7525 2000
Southwark Mediation Centre (SMC)
Mediation is confidential and voluntary, a process where the people involved can work towards realistic and practical solutions, as easy or as short as people want to make it and a positive way of sorting things out. The services at SMC are aimed at Family mediation. The Centre encourage the use of mediation amongst families who have relationship breakdowns.
Phone: 020 7708 4959
Southwark Mental Health and Learning Disabilities Service
Mental Health Learning Disabilities (Southwark) is a specialist, community-based service at the Clinical Treatment Centre (CTC), Maudsley Hospital. It provides outpatient assessment, advice and treatment for people, aged over 18, who have mental health problems and learning difficulties. MHLD cares for people who live in the London Borough of Southwark.
Phone: 020 3228 1057 or 020 3228 1060; switchboard 020 3228 6000
Southwark Pensioners Centre
SPC is a charity offering a range of services and activities to people over 50 in the London Borough of Southwark. The purpose of the Centre is to support older people to enjoy a good quality of life into a healthy old age by providing services, information across the Borough and a community resource centre.
Phone: 020 7708 4556
Southwark Stop Smoking Service
This free stop smoking service aims to help people to give up smoking. They provide advice, support and encouragement to help you stop smoking for good. Based at Guy’s and St Thomas’s Hospital, there are a number of clinics throughout the borough where this service is provided.
Phone: 020 3049 8550 or 0800 169 6002; stop smoking clinics 020 7188 7188; Guy's and St Thomas's 020 7188 0995
Southwark Wellbeing Hub
The Southwark Wellbeing Hub is delivered by Together for Mental Wellbeing and joint funded by Southwark Clinical Commissioning Group and Southwark Council. They provide information and support for anyone in Southwark experiencing problems with their mental wellbeing. They offer help them navigate local services, groups and activities so that they can find the right support.
Phone: 020 3751 9684
The Southwark Works Programme has been successfully working with local residents for over 10 years. The programme provides tailored support that is based on individual client needs. They have built up significant experience of working holistically to support people and improve their quality of life, as well as their employment prospects.
Phone: Freephone 0800 052 0540 Office 020 7740 8200
Southwark Your Way, Together UK
Services offered: Drop-in Peer support Social networking Your Way individually tailored support. Accessing Your Way is designed to be as easy and straight forward as possible. We aim to make support genuinely self-directed for everyone we work with. Your Way works alongside individuals as they overcome obstacles and move forward with their life.
Phone: 07793 443 362
Specialist Care Unit for Older Adults (Southwark)
This Specialist Care Unit provides specialist assessment, treatment, accommodation and 24 hour nursing care for people aged over 65 who have dementia and challenging behaviour. The team of specialist nurses work closely with the person, their family and carers. They help to minimise people’s challenging behaviour and to maintain their health.
Phone: 020 3228 8650
Specialist Care Unit for Older Adults, Greenvale (Lambeth)
Greenvale Specialist Care Unit provides specialist assessment, treatment, accommodation and 24 hour nursing care for people aged over 65 who have dementia and challenging behaviour. The team of specialist nurses, psychologists occupational therapists and physiotherapists work closely with the person, their family and carers.
Phone: Phone: 020 3228 8020
Spectrum, established in 1976, is a London-based centre for psychotherapy providing space for personal enquiry in which people learn to manage all aspects of their lives, develop self-knowledge, resilience and the capacity and skills to solve problems.
Spires Centre & Streetlink
Spires is a South London based charity that helps hundreds of homeless and disadvantaged people all year round. They work to improve the quality of life of people who are homeless, insecurely housed, unemployed or suffering from the effects of poverty, mental ill health and loneliness.
Phone: 020 8696 0943
Springfield Community Flat
A small charity providing advice and support for vulnerable people living in Lambeth and surrounding areas. Services include help with debt, Benefits, finding work, housing problems and advice for asylum seekers and other migrants. Offers assistance in accessing legal advice and medical help.
Phone: 020 7720 2699
St George the Martyr – Café & Timebank
Community Cafe Free coffee and cake on Thursday afternoons, 2-4pm. Meet other people, relax and find out more about the timebank. HOurBank Borough The HOurBank is a way for people to share their skills with each other.
Phone: 020 7357 7331 or HOurBank office 020 7352 0007
St Giles Surgery
St Giles Surgery building hosts two separate practices operating a rota for registration, which alternates 2/3 weekly. The practices offer Counselling Service.
Phone: 020 7740 4737
St Giles Trust
Offers services aiming to support disadvantaged people into housing, education, training and employment. Provides on-site training courses and help finding employment and a drop-in housing service for people in severe housing need (for people who have a connection with Southwark). Also provides a housing advice service in a number of prisons, including HMP Wandsworth.
Phone: 020 7708 8000
St John’s Senior Citizens Project
St Johns Community Development Project is based in Clapham, South London and serves the local community by providing a wide range of activities and events every week for senior citizens. The Senior Citizens Project runs on 3 days each week. On Tuesday mornings 10.30-12.00 there is an Exercise Session ( T’ai Chi and Chair Aerobics).
Phone: 020 7819 9498
St Luke’s Hub Kennington
St Luke’s Hub is a new community space in Kennington where you can get support and advice on using computers, getting online and financial support and advice. They host a range of projects and classes that help develop and empower the local community, from employment support programmes to parenting classes.
Phone: 020 7735 5802 / main office 020 7935 6179
St Mungo’s – Putting Down Roots Gardening
Putting Down Roots is a gardening project for people who are currently homeless or have been in the past, or who are at risk of becoming homeless. We work in hostel grounds, public parks and on our own allotment, developing gardening skills, growing organic vegetables and carrying out hard landscaping and building projects.
Phone: 020 3856 6000
St Thomas’ Hospital
GeneralHospitalwith an Accident & Emergency department and access to emergency mental health services. The services found at the hospital include: A&E Liaison Psychiatry; Adamson Centre; Adult Clinical Psychology; General Liaison Psychiatry Team; MAPPIM (Maternity and Perinatal Partnerships in Mental Health); Neuropsychiatry; Neuropsychiatry and Memory Disorders Clinic; Psychiatric Liaison Team for Older Adults; Psychology/Neuropsychiatry; Psychotherapy Service.
Phone: 020 7188 7188 - Switchboard
St. John’s Senior Citizens Project
St Johns Community Development Project is based in the heart of the community and aims to improve the lives of senior citizens through a range of activities and events. Their motto is “St Johns Senior Citizens Project is for fun, friendship and diversity”
Phone: 020 7819 9489
The National Stalking Helpline responds to nearly 3,000 victims of stalking each year. A small team of highly trained staff and volunteers provide – by phone and email – information and guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.
Phone: 0808 802 0300
Status Employment – Lambeth Supported Employment
Assisst people with mental health issues in finding and retaining paid employment. Works with people to get into work or move closer to the job market. This can be through education, training, paid work or volunteering. Starts by helping you to identify your current skills, look at your aspirations and help you to gain and retain employment.
Phone: 020 3228 6826
Steel and Shamash Solicitors
Provide specialist advice, assistance and representation in relation to all aspects of Mental Health Law. Also cover a wide range of other legal issues.
Phone: 020 7803 3999
Step Change Debt Charity
Step Change is the UK’s leading debt charity. They provide free debt advice and help devise personal action plans with practical solutions to help those struggling with the stress and worry of debt. Step Change offers an extensive online service that includes a Benefits checker, a debt remedy service which takes 20 minutes to complete.
Phone: Free helpline 0800 138 1111
Stockwell Good Neighbours
Stockwell Good Neighbours is an organisation for older adults who live in the Lambeth area which provides a wide range of social activities and projects to benefit people’s health and well-being and prevent social isolation. There are currently 60 members, and most are of West Indian origin.
Phone: 020 8698 4731
Stonewall Housing & Advice Line
Stonewall Housing is the specialist lesbian, gay, bisexual and transgender (LGBT) housing advice and support provider in England. They provide housing support for LGBT people in their own homes, supported housing for young LGBT people, as well as free, confidential housing advice for LGBT people of all ages. They also research and lobby for LGBT groups.
Phone: Office 020 7359 6242. Helpline 020 7359 5767
Streatham Ice & Leisure Centre
Leisure centre with 25m swimming pool, ice rink, gymnasium, group exercises, lessons and courses. Small café.
Phone: 020 8677 5758
Full library service. Free computers for internet, email and word processing. Foreign language books. Room for hire.
Phone: 020 7926 6768
For those living with strokes, mobility and other long-term disabilities, their carers and/or relatives, there are hurdles to overcome. Stroke Care operate a range of social and community care services which focus on prevention and rehabilitation support to help address these hurdles and barriers for people affected by strokes, mobility and other related long-term health issues.
Phone: 020 7277 1188
Studio Upstairs supports creative and personal recovery through arts practice. The majority of Studio members are people who have not found sufficient support within the mainstream health services. The Studio grants a safe social space where, in the medium to longer term, members can experience a sense of belonging.
Phone: 020 7503 1330
SUITE is the service user and carer and family focussed part of the Education and Training Department of South London and Maudsley NHS Foundation Trust. We support, coach and give training to service users and carers so that they can develop and deliver training to SLaM staff on a whole range of topics.
Phone: 020 3228 3722
Support Needs Assessment & Placement (SNAP) Team
The SNAP Team no longer exists , but Lambeth customers with housing support needs can self-refer for housing advice and assistance via: Tel 020 7926 4200 email: firstname.lastname@example.org Or by dropping in to see a Housing Adviser at the Lambeth Council Customer Centre at Olive Morris House, 18 Brixton Hill, Brixton. Mon – Fri 9am – 5pm.
Phone: 020 7926 4200
SupportLine provides confidential, emotional support for children, young adults and adults. They offer support by telephone, email and post. They work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life. They also keep details of counsellors, agencies and support.
Phone: 01708 765 200 - Helpline (hours vary so ring for details) . Admin: 01708 765 222
Surrey Docks Farm
Surrey Docks Farm is a working city farm in the heart of London. It occupies a beautiful 2.2 acre site on the south bank of the river Thames in Rotherhithe. The farm is an ideal setting and environment for environmental activities throughout the calendar year.
Phone: 020 7231 1010
Survivors’ Poetry (SP) is a survivor-led arts group for people who have experienced mental health issues, coordinating artistic activities using poetry to make connections between creativity and mental health. SP uses poetry workshops, readings, performances, music, visual arts, publishing, recording and other arts activities by and for survivors of the mental health system.
Phone: 020 7281 4654
Offers support, advice, information and counselling for men over 18 who have experienced childhood sexual abuse or adult sexual assault /rape. Individual counselling held in central London as well as web and email chat. You can self-refer. Also offers training for professionals and organisations. They offer individual counselling from their base in Shadwell, London E1.
Phone: Office: 020 3598 3898
Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people in their recovery from mental and physical ill-health. They do this through providing co-workers (the name they give to their beneficiaries) an opportunity to take part in one of our four main projects, along with many supplementary projects.
Phone: 020 8291 1650
Talk To Frank (formerly National Drugs Helpline)24-hour helpline offering information and advice to anybody concerned about drugs and substance misuse. Can address health concerns about any drugs – legal or illegal. Provides information about local services and support groups and national drug resources. Literature available and there is a lot of information on the website.
Phone: 0300 123 6600 free 24 hour helpline
Tate South Lambeth LibraryFree Library service. Books available in Portuguese, Spanish and Polish. Free computers.
Phone: 020 7926 0705
Tavistock RelationshipsTavistock Relationships is internationally renowned as an organisation delivering and developing advanced practice, training and research in therapeutic and psycho-educational approaches to supporting couples. They deliver professional training to the next generation of couple therapists and provide clinical services to couples and parents throughout London. They provide a range of affordable counselling and psychotherapy services.
Phone: 020 7380 1960
Thames ReachThames Reach helps homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. In this way, they hope to achieve their vision of ending street homelessness. They support people with experience of homelessness as well as vulnerable or isolated men and women who may be in danger of becoming homeless.
Phone: 020 7702 4260
The AllianceA user-led organisation providing a website, advocacy, training and helpline services to help people who are using drug treatment services, have used them in the past, or are likely to use them in the future. Hosts a discussion forum for drug users and carers. Their work focusses on the following areas: Capacity Building, Advocacy, Representation, Building Connections.
The Awareness Centre – Counselling and Pyschotherapy ServicesThe Awareness Centre is one of the largest clinical institutes in London and they provide counselling, psychotherapy, psychology, psychosexual and relationship therapy, psychiatry and coaching. They work with individuals, couples, families, children and groups. Their philosophy offers an holistic overview of many different approaches to therapy supporting the diverse community of London.
Phone: Main: 020 8673 4545, or Out of hours: 07850 282495
The Caravan Drop-in and Counselling Service‘The Caravan Drop In’ is a drop-in counselling service situated in St. James’s Church, Piccadilly, London. It is run by the CCPE (Centre for Counselling & Psychotherapy Education) in partnership with St. James’s Church, which has provided a home for the Caravan since 1982. See website www.ccpe.org.uk.
Phone: Voicemail / Fax: 020 3137 9984
The Chinese Information and Advice Centre (CIAC)At The Chinese Information and Advice Centre CIAC, we provide a wide range of support for people facing immigration issues, women and children (including victims of domestic violence), asylum seekers and refugees, homeless people, as well as those in need of benefits and welfare advice.
Phone: 0300 201 1868
The Choir with No NameThis is a charity running choirs for people experiencing homelessness, mental health issues and other challenges such as recovery or discrimination. In South London, they run a weekly choir near Elephant & Castle, but also provide free outreach singing workshops to other services in the area.
Phone: 020 7202 6648
The Clinic for Boundaries StudiesThe clinic for Boundary Studies is a centre of practice on all aspects of professional boundaries. The clinic provides specialist support services for the public alongside training and professional development services for practitioners. It is also involved in research and development around professional boundaries and conduct.
Phone: 020 3468 4194 (answering service)
The Compassionate FriendsThe Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children. They offer support both directly to bereaved families and indirectly by fostering understanding and good practice amongst professionals concerned with fostering.
Phone: UK Helpline: 0345 123 2304. Office 0345 120 3985.
The Conservation Volunteers (TCV)South London office of a charity aiming to improve the environment and access to the environment in the UK and internationally, and running a range of projects including training, educational and volunteering programmes. Contact for information about local projects.
Phone: 020 7735 6525 or 020 7278 4294 (Lambeth, Merton & Southwark office 07740 899 683 - Richard Jedrzejczak)
The Consortium of Therapeutic Communities (TCTC)The TCTC is a membership charity for all those connected with, interested or involved in the delivery of relationship-based support and treatment across the entire human lifespan. Their website is for people wanting to know more about therapeutic communities (TCs) and therapeutic environments.
Phone: 01242 620 077
The Curly Hair ProjectAutism spectrum disorder (ASD) causes difficulty ‘reading’ others and understanding social interaction. Most work so far is on the male presentation – the different challenges for females are just starting to be explored. The curly hair project (CHP) is a social enterprise dedicated to supporting females with Asperger’s Syndrome (AS) and other autism spectrum disorders.
The Doctors’ Support NetworkAs doctors we are used to supporting patients’ health and well being, but we often neglect our own. Doctors have among the highest rate of mental health problems of any profession, but often feel isolated and unsupported. The Doctors’ Support Network aims to provide support, reduce stigma, and campaign for better services for doctors with problems.
Phone: 0844 395 3010
The Gaia Centre, LambethThe Gaia Centre provides confidential, non-judgmental and independent support for anyone experiencing gender violence in the London Borough of Lambeth. Their services support women and girls aged 14+ and their children, and men aged 16+. Gender violence occurs when an individual or group of individuals exert power and control over someone else.
Phone: Centre 020 7733 8724. National Domestic Violence Helpline 0808 2000 247
The Gardens SurgeryThe practice is in the process of seeing changes within the Counselling and Psychology services. Please ask a doctor for a referral.
Phone: 020 8693 4715
The HarbourServices for people aged 18 years and over with alcohol and drug addictions who want treatment and support. Services available: Café style Drop in, Access to Computers – Wiﬁ Access, A full group programme e.g. Relapse Prevention, SMART Recovery, Women’s Group, Complementary Therapies, One to One support, Beneﬁts Advice, Tenancy Support, Advice and information on illict drugs and alcohol.
Phone: 020 7095 1980
The HavenThe Haven provides urgent and follow-up care to people who have been sexually assaulted or raped. The patients or clients may be women, men, adults or children. They offer: support, advice and counselling medical care, such as emergency contraception and infection prevention forensic examinations to collect evidence follow-up medical care, such as pregnancy tests.
Phone: 020 3299 1599. For urgent advice / appointments 020 3299 6900.
The Kiloran TrustA large welcoming house in west London in which carers can come for a Respite Care Break away from Caring. Kiloran is here specifically for unpaid carers looking after a relative or friend at home – a husband, wife, child, parent, sibling – who requires full time commitment to their care.
Phone: 020 7602 7404
The Listening PlaceFace to face support for those who feel life is no longer worth living. The world can feel like a very lonely place if you are feeling that life is no longer worth living: not only is it difficult to share those feelings but it can be hard to get the care and support that is needed.
Phone: 020 3906 7676
The Minster CentreThe Minster Centre offers a low-cost counselling and psychotherapy service for adults suffering from a variety of emotional difficulties. The service is not suitable for individuals who have severe mental health problems, who are suicidal or who have a current drug or alcohol problem.
Phone: Reception - 020 7644 6240
The Pocklington TrustThe Thomas Pocklington Trust are committed to increasing awareness and understanding of the needs of people with sight loss and to developing and implementing services which meet their needs and improves lives. This approach includes their website where they are trying to achieve a high standard of accessibility.
Phone: 020 8995 0880
The Recovery Centre- Lambeth Addictions Treatment ConsortiumThis service has been developed to provide an open and welcoming space for those in recovery from substance misuse problems and for their families, friends and wider community. The Recovery Centre provides an opportunity for those in recovery to develop new social networks, gain advice and support to access mainstream services, e.g. college, volunteering, leisure and university.
Phone: 020 7095 1980
The Silver LineThe Silver Line is a free telephone helpline for older people, providing information, friendship and advice. All calls are treated as confidential. There are no strict age limits but most of their callers are over 55 – The Silver Generation. Services include: Information Friendship and advice.
Phone: Helpline 0800 4 70 80 90 Admin 020 7224 2020 office hours.
The Southwark Child and Family Service SLAMThe Southwark Child and Family Service is a Tier 3 child and adolescent mental health service (CAMHS) based at Mapother House, Maudsley Hospital. We provide outpatient assessment and treatment for children, up to the age of 12, with emotional and behavioural difficulties.
Phone: 020 3228 7777 or 020 3228 7778
The Survivors History GroupThe Survivors History Group was founded in 2005 to value and celebrate the contribution that mental health service users/survivors have made and are making to history. It is working towards a comprehensive history on this website and in a book.
The Vale SurgeryGroup practice providing primary care for Streatham Vale and surrounding area.
Phone: 020 8679 7536 or 020 8769 3308
The Woodlawns Centre + Streatham Darby & Joan ClubWoodlawns Centre provides a range of activities for older people. See web page for more details. They also offer space for hire. The premises are available for Weddings (Ceremonies and Receptions), Seminars, Anniversaries, Conferences, Christenings, Parties, Meetings, Corporate Functions, or any other event you are planning.
Phone: 020 8769 5922
Thrive Battersea Garden ProjectThrive Battersea Garden Project offers a gardening programmes to over 200 Londoners in four gardens in Battersea Park, and at community based outreach projects. The Main Garden on East Carriage Drive is also where our London office is based. Thrive also work in the Herb Garden near the Albert Gate entrance to the Park.
Phone: Battersea 020 7720 2212 Headquarters 0118 988 5688
THT DirectNational telephone helpline providing emotional support and information on a range of issues including HIV testing, post-exposure prophylaxis, screening for sexually transmitted infections, prosecutions for transmissions of HIV, benefits, housing, discrimination at work, immigration. Holds database of local HIV services. Helpline 0808 802 1221 THT Direct is here to give you support, advice and information.
Phone: Free Helpline 0808 802 1221. Switchboard 020 7812 1600
TogetherHead office of national organisation providing community based services including residential care, supported accommodation and community support, day services, services for people involved in the criminal justice system, training and information. Together also aims to work for positive change in mental health legislation and practice.
Phone: 020 7780 7300
TOPAZTOPAZ provides information to residents in the London Borough of Lambeth, including: Budgeting / benefits advice Transport advice Carers support / advice Specialist service for stroke survivors Housing issues / repairs Adult Abuse / Community Safety Falls Prevention Shopping services Mobility Equipment / adaptations Social / Day activities Physical and mental wellbeing.
Phone: 07960 001 414 for Dee Kemp
Traumatic Stress Service – Maudsley HospitalAt the Traumatic Stress Service TSS (Maudsley Hospital) they provide assessment and treatment for people, aged 18-65, throughout the United Kingdom. They are based at the Maudsley Hospital. They aim to reduce the level of distress experienced by people who suffer psychological difficulties following a traumatic experience, often known as Post Traumatic Stress Disorder (PTSD).
Phone: 020 3228 2969 or 020 3228 2514
Traumatic Stress Service – Springfield HospitalThe Traumatic Stress Service (TSS) is national specialist service which works with people suffering from Post-Traumatic Stress Disorder (PTSD) and associated conditions. They offer assessment, psychological treatment and consultation for people with PTSD. This can include victims of rape and sexual assault; victims of serious physical assaults; victims of serious road traffic accidents and other victims of trauma.
Phone: 020 3513 6911
Tree ShepherdSupport service for people who want to start their own business and provide ongoing mentoring and coaching after they start up. They run an 8 day course called “Start Your Own Enterprise”.
Phone: 020 3698 1540
Triumph Over Phobia (TOP UK)TOP (Triumph Over Phobia) is a national network of self-help groups offering help and support to people who experience phobias or obsessive compulsive disorder or other related anxiety. Self-help manual available. Local groups available in Lambeth and Southwark as well as nationwide which use structured self-help methods in a supportive group environment. User involvement.
Phone: 0845 600 9601 / 01225 422 705 - Helpline (office 01225 571740)
Trust Women’s ProjectTrust Women’s Project was established in 1999 . We are a small community based team, offering support, advocacy and opportunities for women involved in, exploited through and for those who have exited from prostitution. Our aim and mission is quite simple, we want all women to be safe, healthy and feel empowered to make choices.
Phone: 020 8769 9156
TURN2US – Access to Welfare BenefitsTurn2us is a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services. There is a lot of information on the website but there is also a telephone helpline 0808 802 2000. Check benefit entitlement. Check which means-tested benefits you may be entitled to, including tax credits.
Phone: Helpline 0808 802 2000
Turning PointA social enterprise providing specialist and integrated services which focus on improving lives and communities across mental health, learning disability, substance misuse, primary care, the criminal justice system and employment. Tailored personalised care helps achieve positive outcomes by offering choice, creating independence and helping people build a better life.
Phone: 020 7481 7600
UK Council for Psychotherapy (UKCP)The UK Council for Psychotherapy (UKCP) is the UK’s leading professional body for the education, training and accreditation of psychotherapists and psychotherapeutic counsellors. Our membership includes over 7,800 individual therapists and more than 70 training and accrediting organisations. What we do UKCP is the quality mark for high standards in psychotherapy.
Phone: 020 7014 9955
UK Survivors GroupOnline discussion group for mental health users/survivors in the UK, disabled people and allies to debate and get/give support and network together. Join group and further information at website given below. Group Settings This is a public group Attachments are permitted Members cannot hide email address Listed in Yahoo Groups directory
University of the Third Age (U3A) NorwoodThe University of the Third Age (U3A) Norwood is a self-help, self-managed lifelong learning co-operative for older people who are no longer in full time work, usually over 50 years. They provide opportunities for their members to share learning experiences in a wide range of interest groups and to pursue learning not for qualifications.
Phone: 020 8715 0642 not after 9pm
Upper Norwood Library Free Computer and Internet ClassesFree Friendly and Relaxed Computer and Internet Classes at Upper Norwood Library. Their facilities consist of a computer lab and lap top classroom, with a 1-1 teacher/trainer. Provides a computer club atmosphere that is open to all adults. They particularly welcome : Retired people Carers Unemployed Mothers As well as those who simply wish to learn to use a computer, laptop or other IT device.
Upper Norwood Library HubThe Library Hub in Crystal Palace is a contemporary community learning and cultural hub. It provides access to activities, events, learning materials and programmes, literature, information and education to residents in Crystal palace and surrounding areas. The range of activities includes: Acting / Drama Energy bill switching and energy advice Children’s activities and events Courses.
Phone: 020 8670 4389
Urgent NHS Mental Health Treatment in LambethWhat to do in an emergency If there’s an emergency or you’re worried about the person you care for during office hours, the first place to ring is your GP or your local community mental health team (ask for the duty desk). Assessment and Treatment Service (North Lambeth) 332 Brixton Road, London SW9 7AA.
Vassall Senior Citizens AssociationOverview “Project Promotes Elderly Empowerment”. Vassall Senior Citizens Association is a voluntary organisation aiming to help older people experience a sense of empowerment. The project provides opportunities for people aged 55 and over and within the Vassall Ward specifically, but generally offered to Lambeth Residents to get together to liase, access information, gain skills and represent each other.
Phone: 020 7735 4166
Veteran’s Welfare ServiceThe Veterans Welfare Service (VWS) is committed to enhancing the quality of life for veterans and beneficiaries of Veterans UK pensions and compensation schemes, and all their dependants. It also provides support to enable the seamless transition from service to civilian life, assist bereaved families or respond to life events that present welfare needs.
Phone: 02392 702 232 for London, SE & SW England
Veterans UKThe Veterans UK helpline provides assistance on many issues including benefits, housing and welfare. The Veterans Welfare Service provides one to one support to veterans via a national network of welfare managers across the UK and Republic of Ireland.
Phone: Helpline 0808 191 4218
Victim SupportVictim Support is the independent charity for victims and witnesses of crime in England and Wales. It was set up over 40 years ago and has grown to become the oldest and largest victims’ organisation in the world. It offers advice and practical and emotional support for victims of crime; also specialist help for people experiencing being victimised.
Phone: Victim Supportline Freephone 0808 1689 111; Victim Support national office 020 7268 0200; Supportline Administrator 020 7740 8291
Vietnamese Mental Health ServicesThe VMHS is a registered charity, serving the mental health needs of people from Vietnam in the UK, services provided are: Working in partnership with mainstream health/social care to provide treatment, care and support to Vietnamese users and their families Outreach and counselling services Drop-in Day centres. Support for carers and children of mentally ill parents.
Phone: 020 7234 0601
Villa Street Medical CentreThe Centre Offer 6-8 sessions lasting 50 minutes, on a regular weekly basis where you can talk face to face with a qualified counsellor. Ask your GP to refer you to the counselling service.
Phone: 0207 703 7393
Vocation MattersVocation Matters is a user led project. We provide time-unlimited, vocational information and support for people who are in contact with mental health services. We cover education, employment, training, volunteering and welfare. We also provide information to health professionals when required. Referral to the project is simple: Service users can self refer, or via a health professional
Phone: 020 3228 6818
Vocational Services LambethVocational Services Lambeth consists of a number of projects: Vocation Matters (see separate entry), Carpet Cleaning Care, STATUS Employment (see separate entry) and a range of partners. They support people aged 18-65 who are in contact with mental health services in Lambeth, to become more included in their community.
Phone: 020 3228 6800.
VoiceAbilityVoiceAbility supports people who face disadvantage or discrimination to have a voice that counts. VoiceAbility has led work to ensure that people are supported to have control over their lives. They have pioneered new ways of enabling people to be heard and have rights, ranging from the creation of local Parliaments run by people with mental health needs.
Phone: 01223 555800
Volunteer Centre LambethVolunteer Centre Lambeth’s main aim is to improve the quality and quantity of volunteering within Lambeth by promoting volunteering opportunities and supporting volunteers and volunteer-involving organisations. At the Volunteer Centre Lambeth we are here to help you find voluntary opportunities in and around Lambeth to match your skills, interests and availability. We can provide you with…
Phone: 020 7326 5490
Walworth GardenWalworth Garden is a local Charity and Social Enterprise. They provide environmental education, training in horticulture, garden maintenance services, workshops and courses including beekeeping. Mission Statement. “To change lives by delivering excellent learning and horticulture therapy in an award winning garden that’s open to all.”
Phone: 020 7582 2652 or 020 7735 3047
Wandsworth Association of PsychotherapistsA network of psychotherapists and counsellors working in Wandsworth. Practitioners are either registered by the United Kingdom Council for Psychotherapy or have undertaken training accredited by the British Association for Counselling and Psychotherapy. Is counselling or psychotherapy for you? Counselling usually focuses on specific issues/problems and tends to be shorter term.
Phone: 020 8767 2828
Ward in the Community (Lambeth)The Residential Unit (Lambeth Hospital) is a low secure, residential forensic rehabilitation unit in Landor Road. It has four flats. It provides assessment, treatment and care for men and women, aged, 18-65, who have mental health problems and who require intensive rehabilitation into the community. It cares for people who live in the London Borough of Lambeth.
Phone: 020 3228 6500
Waterloo Action CentreWaterloo Action Centre is a busy centre with lots of social activities, a day time welfare advice service and a free evening legal advice service. The advice service offers a confidential advice on welfare benefits, debt, housing and employment issues to residents of Lambeth. Phone to make an appointment for Wednesday or Friday, 9am – 5pm. Other languages are spoken in addition to English.
Phone: 020 7261 1404
Waterloo Community CounsellingThey have been providing counselling and psychotherapy to people in London for more than 20 years. They help people resolve emotional issues, reduce anxiety and depression, and gain self-confidence. They offer individual and couple counselling in English and individual and group counselling for members of black and minority ethnic communities.
Phone: 020 7928 3462
Waterloo Job ShopWaterloo Job Shop provides a local job brokerage service to unemployed residents of Lambeth, Southwark and Wandsworth. Waterloo Job Shop is a local job brokerage facility that has successfully placed local people into employment. It also offers pre-employment training courses to help people improve their skills, including CV writing and interview techniques.
Phone: 020 7202 6930
Waterloo LibraryWaterloo Library has recently been refurbished and relocated to The Oasis Centre, opposite Lambeth North Tube, in a building shared with Oasis Hub Coffee Centre. It is a self-service library, with Lambeth librarians on site every day for up to two hours. It provides a range of lending services including books CD’s, DVDs and foreign language books.
Phone: 020 7926 0750
WelcareWelcare works with children and families across South London and East Surrey. They help parents and carers use their strengths and skills to nurture happy and confident children. They provide practical help and support to families, empowering them to rebuild their lives and access opportunities to ensure their children have a happy, confident childhood and future.
Phone: 020 7820 7910 (Head Office)
West London MissionThe Big House in Camberwell has 11 studio flats, providing supported accommodation to people who have been homeless. It specialises in supporting ex-servicemen from the British Armed Forces. They work closely with a large number of ex-services organisations including SSAFA, Veterans Aid, Garden Leave, Stoll and the Poppy Factory amongst others.
Phone: Office 020 7935 6179
West Norwood LibraryWest Norwood Library is a small library but offers the usual library services. Facilities include Polish books and large print In 2017 the library will relocate to the Nettlefold Hall when it has been refurbished.
Phone: 020 7926 8092
Wheels for Wellbeing – CyclingWheels for Wellbeing is an award-winning charity supporting disabled people of all ages and abilities to enjoy the benefits of cycling, including people with mental health needs. Cycling can be easier than walking, a way to keep independent, fit and healthy, a mobility aid, and a useful form of everyday transport. Inclusive cycling means EVERYONE can cycle.
Phone: 020 7346 8482
White Eagle ClubThe White Eagle Club, located on Balham High Road halfway between Balham and Tooting Bec, is a centre for all local Polish people. It organises activities, outings and seminars, and has a restaurant (open seven days a week) serving Polish cuisine with European variations.
Phone: 020 8672 1723
WISH – A voice for women’s mental healthWish is a user led, women’s mental health organisation. It is a national charity working with women with mental health needs in prison, hospital and the community. They provide independent advocacy, emotional support and practical guidance at all stages of a woman’s journey through the Mental Health and Criminal Justice Systems.
Phone: 020 8980 3618
Woman’s TrustWoman’s Trust is a London based charity which helps women who have experienced domestic violence. Woman’s Trust was formed in 1996 by female domestic violence survivors and counsellors to provide local specialist mental health support for women affected by domestic violence/abuse in London.
Phone: 020 7034 0303
Women and Girls NetworkWomen and Girls Network (WGN) supports women and girls affected by all forms of gendered violence including childhood sexual abuse, domestic violence, female genital mutilation, forced marriage, prostitution (including trafficking and sexual exploitation), rape/gang rape, honour based violence and war crimes.
Phone: Advice Line: free 0808 801 0660. Sexual Violence Helpline: free 0808 801 0770. Office 020 7610 4678.
Women of the Beaumont Society (WOBS)Telephone helpline offering information, advice, support and befriending for wives, women partners, family and friends of transgendered and gender dysphoric people (i.e. people concerned about their gender). Volunteers have personal experience of being in relationship with a gender dysphoric person.
Phone: Helpline 01223 441246 Beaumont Society 01582 412220
Website: http://www.gender.org.uk/wobsmatters also www.beaumontsociety.org.uk
Women’s Therapy CentreThe Women’s Therapy Centre offers individual and group psychotherapy to women. Its access policy ensures that psychotherapy is available to all women, regardless of sexual orientation, disability, cultural or social background, immigrant status, previous psychiatric history or age.
Phone: 020 7263 7860 - psychotherapy enquiries; 020 7263 7860 - general enquiries including community development and training
Women’s Therapy LinkAffordable counselling for women. A network of female Psychotherapists offering experienced Counselling in UK locations. If you would like to speak to one of the counsellors today, please feel free to phone. They will be happy to discuss what is concerning you.
Phone: Greater London: 020 7183 1171
Working FamiliesWorking Families is the UK’s leading work-life balance organisation. The charity helps working parents and carers and their employers find a better balance between responsibilities at home and work. Their Legal Helpline gives parents and carers advice on employment rights such as maternity and paternity leave etc.
Phone: Helpline 0300 012 0312. Office 020 7017 0072
Working With Men (WWM)Working With Men is an award winning charity supporting positive male activity, engagement and involvement, their current work includes solution based approaches to tackling conflict and knife related incidents in schools and in the community, Raising the attainment levels of boys in school, Support for single mothers of boys, fatherhood and fathers into school programmes.
Phone: 020 7237 5353 or 020 7394 9333
WPF Therapy (Westminster Pastoral Foundation)Based at London Bridge, WPF Therapy sees more than 400 clients each week in their purpose designed centre. They have over 45 years experience and a range of therapies that are used to help people manage a wide range of issues such as depression, anxiety, stress, loss, experiences of abuse and trauma.
Phone: 020 7378 2000
X-Ray Service User MovementMore information pending…
Yoga classes in LambethYoga classes in Lambeth are listed on three websites: www.localyogaclasses.co.uk/search/London-Lambeth www.yogaclassnearyou.co.uk/yoga-classes-in-Lambeth www.yogahub.co.uk/location/united-kingdom/greater-london-lambeth/lambeth
Yoga classes in SouthwarkYoga classes in Southwark are listed on two websites: www.localyogaclasses.co.uk/search/London-Southwark www.yogaclassnearyou.co.uk/yoga-classes-in-Southwark
Young Lambeth DirectoryThe Young Lambeth Directory provides an online directory of services, activities and events for children, young people and families in Lambeth up to the age of 19 or 25 for young people with disabilities.
Phone: 020 7926 9558
YoungMindsNational Charity committed to improving the mental health and wellbeing of all children and young people aged 0-25 years. The YoungMinds resources library is full of useful toolkits, publications, reports and policy information about children and young people’s mental health.
Phone: Office - 020 7089 5050. Parents' helpline 0808 802 5544.
YoungMinds Parents HelplineYoung Minds is a national charity. The Parents Helpline is a telephone helpline if you are worried about a child or young person, up to the age of 25 years, regarding emotional problems, behaviour or mental health. You can call the free helpline for confidential, expert advice.
Phone: Helpline - 0808 802 5544 , Office - 020 7089 5050
Youth AccessYouth Access is the national membership organisation for young people’s information, advice, counselling and support services (YIACS). They work with young people aged 11 – 25 years. YIACS provide a holistic response to young people’s social, emotional and mental health needs through a range of services provided ‘under one roof’, including social welfare advice and advocacy.
Phone: 020 8772 9900
Youth Offending Service (Lambeth)The Lambeth Youth Offending Service (LYOS) works with young people that get into trouble with the law. They look into the background of a young person and try to help them stay away from crime. Help young people at the police station if they’re arrested Help young people and their families at court Supervise young people.
Phone: 020 7926 2644
Free Zumba classes in SouthwarkThe Bridge73-81 Southwark Bridge RoadLondon, England, SE1 0NQ